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BlackBerry® Tour™

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New Member
Posts: 2
Registered: ‎09-14-2012
My Device: 9630 Tour

Not able to use 3G services on my blackberry Tour

HI, I am not able to use 3G services on my bb. when i try to select 3G network my handset goes in emergency(sos) mode. Please share the settings or process to enable 3G network on my hendheld.

Posts: 88,139
Likes: 23,514
Solutions: 6,065
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Not able to use 3G services on my blackberry Tour

Tata Docomo does not have the 3G bandwidth your 9630 device has bands for.

 

In other words, that model is not capable of 3G in the location you are using it.




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New Member
Posts: 2
Registered: ‎09-14-2012
My Device: 9630 Tour

Re: Not able to use 3G services on my blackberry Tour

Hi, Thanks for your quick response. My location is 3G enabled and 3G services are activated on my number. My handset is showing EDGE sign on network.

Posts: 88,139
Likes: 23,514
Solutions: 6,065
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Not able to use 3G services on my blackberry Tour

You are not understanding what I am telling you.

 

DoCoMo is an Indian cellular service provider on the GSM network.

You are using a CDMA BlackBerry.

The EDGE data matches the phones network to DoCoMo.

 

The phone has a different 3G band than that DoCoMo has.

3G will not work where you are located.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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