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BlackBerry® Tour™

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New Member
kristimh
Posts: 4
Registered: ‎04-23-2010
My Device: TOUR
My Carrier: Sprint
Accepted Solution

Not receiving SMS texts on Blackberry Tour anymore

I can send and people get my texts, but now cannot receive them unless I use the Crunch SMS program. Anyone else have this problem or know how to fix it?

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JSanders
Posts: 82,495
Likes: 22,613
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Not receiving SMS texts on Blackberry Tour anymore

I've seen this asked before. The CrunchSMS application sets a permission on your device and if you aren't using that application it needs to be changed. You need to contact the developer to determine what permission should be fixed.




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New Member
kristimh
Posts: 4
Registered: ‎04-23-2010
My Device: TOUR
My Carrier: Sprint

Re: Not receiving SMS texts on Blackberry Tour anymore

Well I had un-installed the program from before since dl'd the new OS software and it has on-going chat texts. Was working fine until yesterday, guess I'll take to a service center and see if anything can be done. Thanks for the reply :smileyhappy:

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New Member
kristimh
Posts: 4
Registered: ‎04-23-2010
My Device: TOUR
My Carrier: Sprint

Re: Not receiving SMS texts on Blackberry Tour anymore

Figured it out, sms texts were blocked under firewall settings.

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JSanders
Posts: 82,495
Likes: 22,613
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Not receiving SMS texts on Blackberry Tour anymore

Glad you got it settled, thanks for the followup.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.