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BlackBerry® Tour™

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knowlys
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knowlys
Posts: 2
Registered: ‎02-18-2011
My Carrier: Telus

Outlook Sync

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‎02-18-2011 08:53 PM

I just switched from an 8703e to a 9630 Tour. I have BB Desktop 6.01 running on a Windows 7 PC.
The Desktop does not seem to recognize Outlook 2010 when I try to sync and load my calendar etc. It did/does recognize Outlook 2010 on the 8703e using Desktop 6.01.
Any suggestions as to how to get Outlook working on the Desktop and hence the 9630 would be greatly appreciated.
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knowlys
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knowlys
Posts: 2
Registered: ‎02-18-2011
My Carrier: Telus

Re: Outlook Sync

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‎02-21-2011 11:19 PM

For anyone interested it turns out that Outlook 2010 Home and Professional  (and Ofiice 2010 for that  matter) commonly comes as what is known as"Office Click-to-Run".  This version(?) may prove to be incompatible with the 9630.  The solution is to go to office.microsoft.com/en-us/excel-help/click-to-run-switch -to usi.  It is here that the instructionsfor switching to MSI-based Office can be found.  If you follow the instructions do make a back up copy of Office first!  Once installed the MSI version works perfectly with the 9630.

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