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New Contributor
Posts: 2
Registered: ‎04-16-2013
My Device: Blackberry Curve 9300
My Carrier: Tesco Mobile

Phone won't call or text.

Hello, I bought a Blackberry Curve 9300 from a phone shop, it was working perfectly for about 3 months, I decided I was unhappy with my network provider and went to get the phone unlocked, the first guy used all 10 attempts and said he couldn't fix it, I then took it to a second shop run by Nokia and they ordered a new chip and MEP code and still it said the same thing, so I just got my phone back. When I done this, the guy in the shop told me that my phone would work on the previous Network Provider I used before (Tesco Mobile). I then got a new sim from the contract I currently had and decided to stay with them.

I put the Sim in my phone and it shows full network bars. However when I try to phone or text it says "Network Unavailable", I went into the service status and it reads:
Phone number: Unknown Number
Status: Not Available
Connection: Not Connected

The internet works and I'm not connected to wifi which means I know it isn't the sim, the phone should be fine and not blocked as I previously used it before with the same network provider, dose anyone know how to fix this ?

Hall of Famer II
Posts: 50,767
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Phone won't call or text.

Duplicate...

http://supportforums.blackberry.com/t5/BlackBerry-Curve/Phone-won-t-call-or-text-but-internet-works-...




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