07-26-2009 08:07 PM
07-26-2009 09:51 PM
07-27-2009 10:42 AM
I am also having this same issue. I went and bought another Tour at sprint at full price to have it sit next to my Tour and that one seeems to be keeping the signal steady....mine will lose service and search for cdma signal .....I have noticed I have missed 2 calls with this ending up in voicemail without it even ringing.....
My old 8330 keeps and holds on to the signal perfectly
I really want to exchange my current Tour, but I have the invisible shield already installed and i would rather not spend extra money getting in reinstalled on another phone
07-29-2009 11:07 PM
07-30-2009 10:46 PM
Yikes! The first couple of posts, I was beginning to assume it was just Verizon, but then I saw the same issues with Sprint users.
I've had my Tour since the 19th, am a Sprint user coming from an 8703e (and a sulky Curve and a malcontent Pearl, kept going back to my trusty 8703e), but I've gotten only awesome signal. Even down in the valley where even my 8703e lost signal, I still have two bars. I lost signal for about 30 minutes on my drive from Ohio to NC (in Wheeling, WV of all places).
One of the things that the sprint rep told me was to say no when, on boot up, the Tour asks if you want to utilize both the GSM and CDMA networks depending on availablity. Maybe that makes a difference? Dinnae ken.
Good luck to y'all.
08-01-2009 02:56 PM
I was having the same low signal problems on my Sprint Tour so I swapped it for a new one yesterday. Unfortunately, it is no different. There are parts of my house that I cannot get a signal in and data is very slow due to the poor signal, I assume. The Tour has a lot of great features but it has to work as a phone or it goes back and I'll keep using my Treo for a while.
08-01-2009 10:45 PM
08-02-2009 01:29 PM
I'm having the same poor reception issues. Verizon issued a second replacement phone - no change. Returned to the store a second time. While there, placed my Tour in Options/Status mode, where it displayed -102dbm. While standing in the same spot (in the store) measured -92dbm on a model 8830 Blackberry. This is a huge differance in signal strength. On occasion, the Tour would jump up in strength to match the -92dbm of the 8830 model. Without fail, the 8830 model remained the same, never moving from the -92dbm. The Tour was jumping all over the place.
My signal strength at my home was typically 2 or 3 bars, with my former 8830 Blackberry. My new Tour often drops connectivity, displaying "searching for CDMA". Verizon confirms that the 8830 and Tour both use CDMA technology.
While in the Verizon store, I also compared the Storm signal strength. I found it had a similar signal strength as the Tour. Neither phones were as solid as the model 8830 Blackberry, on display.
08-03-2009 12:32 AM
I recently got my BB Tour and i am experiencing the same issues of poor signal reception, going out of service, going to 1X from EVDO, and dropping calls. Also the device heats up around the keyboard area. I am not sure what to do because it seems it is common to most of the users. I am not sure a software will fix the issue if the phone receiver sensitivity is not as good as others. It feels like RIM has rushed into producing this phone but there are still some bugs to work them out. I also, have compared it with the 8830 signal, it shows around 10dB less and same experience as the post before. Hope someone from BB replies to this. Thanks.