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Contributor
Frankenstien
Posts: 38
Registered: ‎04-23-2009
My Device: Tour 9630, Storm 9530 (as MP3 playback device only)
Accepted Solution

Practical, experience-oriented recommended device (f/w? /) s/w version(s) for all PC-centric activities on the TELUS Mobility BB Tour 9630

[ Edited ]

Hey all ... I am wondering if I can pick people's brains and get good advice re: practical experience-oriented recommended device (f/w? /) s/w version(s) for all PC-centric activities on the TELUS Mobility BB Tour 9630, including the PC-resident s/w(pkgs) & USB / USB Serial drivers (on XP Pro SP3).

 

I will likely be wanting to upgrade various (f/w? /) s/w components after a 3 year hiatus on the BB front  ... however, based on my own IT experience, newer / newest (f/w?) / s/w(pkgs) is (are) not always best for the end-user, and, can even be limiting in certain identifiable respects ... I'm speaking in general terms here ... so ... it may be that the latest BB s/w is the absolute best way to go for my PC O/S platform and Tour device ... I'm just throwing out there this notion of making an educated determination as to which upgrades to install and to what version level, in case the general suspicions I outlined above have any merit.

 

I don't have (or want) Data enabled on this 9630, so, getting screen captures or Copied text off it (like all the information in Options > About: "BlackBerry (R) 9630, smartphone (3G, CDMA), v5.0.0.419 (Platform 4.2.0.179), 3G Bands 1 ... " [and, or course, there's lots more info on that screen ... ]) have so far eluded me (any suggestions or help on that front would be greatly appreciated) ... perhaps most of the device-relevant version info required by forum members to help me make this determination also appears in my PC screenshots below.

 

Here's what I have left over on my PC from my dealings with my BB Storm 9530 from 3 years ago:

 

BlackBerry Device Manager v5.0.1.11

 

 

 

 Thanks, FFF

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Contributor
Frankenstien
Posts: 38
Registered: ‎04-23-2009
My Device: Tour 9630, Storm 9530 (as MP3 playback device only)

Re: Practical, experience-oriented recommended device (f/w? /) s/w version(s) for all PC-centric activities on the TELUS Mobility BB Tour 9630

bump ...

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Contributor
Frankenstien
Posts: 38
Registered: ‎04-23-2009
My Device: Tour 9630, Storm 9530 (as MP3 playback device only)

Re: Practical, experience-oriented recommended device (f/w? /) s/w version(s) for all PC-centric activities on the TELUS Mobility BB Tour 9630

bump ...

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Contributor
Frankenstien
Posts: 38
Registered: ‎04-23-2009
My Device: Tour 9630, Storm 9530 (as MP3 playback device only)

Re: Practical, experience-oriented recommended device (f/w? /) s/w version(s) for all PC-centric activities on the TELUS Mobility BB Tour 9630

bump ...

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Contributor
Frankenstien
Posts: 38
Registered: ‎04-23-2009
My Device: Tour 9630, Storm 9530 (as MP3 playback device only)

Re: Practical, experience-oriented recommended device (f/w? /) s/w version(s) for all PC-centric activities on the TELUS Mobility BB Tour 9630

[ Edited ]

Based on the suggestion of a very helpful contributor here, I have decided it would be best to re-phrase my post:

 

More simply put ... should I upgrade my TELUS Tour 9630 software (currently at:  v5.0.0.419 [Platform 4.2.0.179] to the most currently available software, whatever version # / Platform # that may be?

 

Or, is there some advantage in upgrading only to a certain BlackBerry Operating System version level on this particular device?

 

And, should I upgrade the BlackBerry USB Driver / USB Serial Driver / Device Manager / Desktop Manager software on my XP Pro SP 3 PC to the most recently available versions? (screenshots in 1st post show all the current version #'s ... this software was all installed circa mid-2009)

 

Or, is there some advantage in upgrading only to certain BlackBerry software version levels for each of the items referenced above ... in the case of this particular device?

 

Thanks, FFF

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Hall of Famer II
sdgardne
Posts: 48,545
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Practical, experience-oriented recommended device (f/w? /) s/w version(s) for all PC-centric activities on the TELUS Mobility BB Tour 9630

Hello! Thank you for those clarifications...they do help greatly to understand your request. Here's my opinions:


Frankenstien wrote:

 

More simply put ... should I upgrade my TELUS Tour 9630 software (currently at:  v5.0.0.419 [Platform 4.2.0.179] to the most currently available software, whatever version # / Platform # that may be?

 

Or, is there some advantage in upgrading only to a certain BlackBerry Operating System version level on this particular device?


For your 9630, you already are on the latest OS level that Telus released/supports. I do not know if other carriers have released anything more advanced, but you can read some very good discussion here:

Based on what I've seen, I'd surmise that there is nothing "newer" than what you have...at least not officially...but you can dig through the official download portal to validate that:

Given that it's the carriers who hold responsibility for releasing BB OS packages to their customers, that portal is indeed sorted first by carrier...so you must first dig to discover which carriers support your 9630 and then compare the OS packages that each supporting carrier has released. Sadly, it is also the responsibility of the carriers to release change log information, but all too many of them are rather lax on that point. But, that thread I linked for you above has I believe some very good information that might help you in your quest. You also should seek out other threads here (and elsewhere) on similar topics.


Frankenstien wrote:

 

And, should I upgrade the BlackBerry USB Driver / USB Serial Driver / Device Manager / Desktop Manager software on my XP Pro SP 3 PC to the most recently available versions? (screenshots in 1st post show all the current version #'s ... this software was all installed circa mid-2009)

 

Or, is there some advantage in upgrading only to certain BlackBerry software version levels for each of the items referenced above ... in the case of this particular device?


The Desktop Software does not care about the specific device. Rather, it provides certain capabilities that you must choose from. For instance, if you need the ability to export from your BB to CSV/ASCII, then you need to stay behind in the version 6 range as that function was removed from version 7. Likewise, if you are intending to synchronize your BB with a desktop PIM (e.g., Outlook), you need to ensure that you are running a Desktop Software version that is compatible with your PIM:

  • KB12268Synchronization support for BlackBerry Desktop Software for Windows

If neither of those are important and/or compatibility is fine with the latest version, then it's usually wisest to stick with the latest version for bug fixes, feature enhancements, etc. That is not to say that folks don't have problems with the latest version...perusing the Desktop Software board on this site will bear that out quite quickly indeed! But, by and large, there should be no harm/no foul to using the latest Desktop Software version with your BB.

 

Further, it's always a good idea to also download and install to your PC the BB OS package that is actually running on your BB. Doing this somewhat customizes the Desktop Software so that it can best work with your specific BB environment. You cannot pick and choose what components within the Desktop Software you wish to upgrade (that "line item" mention you made)...rather, you install the entire package, and it contains within it whatever it has as "current" based on the overall version of the Desktop Software package.

 

Hope that helps! Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4   Display/Scan Bar Code
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Contributor
Frankenstien
Posts: 38
Registered: ‎04-23-2009
My Device: Tour 9630, Storm 9530 (as MP3 playback device only)

Re: Practical, experience-oriented recommended device (f/w? /) s/w version(s) for all PC-centric activities on the TELUS Mobility BB Tour 9630

sdgardne ... there is a reason you are a Hall of Famer I here! ... your advice is right on target for that which I was concerned about ... thank you for nudging me along with this post and for the detailed assessment of how to go about making BB Tour 9630 / BB DevMgr / DsktpMgr upgrade decisions ... I will now do the reading you have linked to in your post and sort it out from here ... thanks again my friend ... FFF

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Hall of Famer II
sdgardne
Posts: 48,545
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Practical, experience-oriented recommended device (f/w? /) s/w version(s) for all PC-centric activities on the TELUS Mobility BB Tour 9630

You are most welcome...enjoy and come back with any more questions, clarifications, etc. that you may be needing! There are many volunteer experts here (most are indeed more knowledgeable than I, for they pretty much taught me all that I now know!) and we're always willing to help out.

Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.