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BlackBerry® Tour™

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Visitor
skipps
Posts: 1
Registered: ‎11-24-2012
My Device: Tour 9630
My Carrier: H2O

SMS sending problem

So, I got an unlocked Tour 9630 (from Reliance Mobile) and I'm using it with H2O Wireless sim card.

I can accept calls and call people, I get sms messages but when I try to send sms - it looks like it's sent (the check mark) but the person never gets my message, tried it with a few different people with different devices / carriers. Same same.

How can I fix it? Thanks.

 

P.S: v.5.0.0.419 (Platform 4.2.0.179)

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: SMS sending problem

Hi skipps and welcome to the BlackBerry Support Community Forums!

 

Have you talked to your wireless network provider regarding this? Once you send an SMS message, the wireless network provider is responsible for delivering it. Its likely a problem with your services.

 

Thanks.

 

-CptS

 

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Regular Contributor
Eric_lewis
Posts: 51
Registered: ‎03-20-2012
My Device: non- blackberry user
My Carrier: blackberry

Re: SMS sending problem

I had a similar issue with my 8530 and found that any phone number in my address book with a "1" before the area code failed as you describe. When I removed the "1" before the area code the problem stopped.

 

 

 

 

 

 

BlackBerry Application Development

Eric Lewis
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