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Contributor
xMatter
Posts: 17
Registered: ‎08-18-2010
My Device: Tour 9630

Sprint update to .983 and contacts issue... possibly MIQ from BestBuy

I recently did a clean wipe and installed Sprint's .983 on my Tour. I installed MIQ to retrieve my contacts and they all came across. Did a couple restarts, but i cannot edit the contacts that have an email address attached to them. So... did a DM backup of only contacts, wiped my bb again, restored only the contacts, and same issue. I do not know if MIQ played a role in this (by changing contact settings initially), or if the update is just messed up. I figured by during a DM backup/restore the issue would be fixed, but if MIQ does actually change how the contacts intertwine, tehn that could be it. Anyone else having an issue like this with or without MIQ?

JSanders
Posts: 86,543
Likes: 23,195
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Sprint update to .983 and contacts issue... possibly MIQ from BestBuy

When the Contact is on your BlackBerry, you are not able to edit it?

And this only affects those contacts which have an email address in the contact?

 

I've used MiQ, but not had that problem. I don't know who this would be connected... could be, I just can't image how.

 

And I too would have thought a subsequent wipe and restore of the address book would work.

 

So, you open a contact on your BlackBerry which contains an email address. You press Menu, and you don't have the Menu option to edit?

 

 




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Contributor
xMatter
Posts: 17
Registered: ‎08-18-2010
My Device: Tour 9630

Re: Sprint update to .983 and contacts issue... possibly MIQ from BestBuy

On my bb, it displays all contacts, but won't let me open (clicking does nothing) those contacts with email addresses.
JSanders
Posts: 86,543
Likes: 23,195
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Sprint update to .983 and contacts issue... possibly MIQ from BestBuy

Ok, so you can't even open the contact nor edit it?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
xMatter
Posts: 17
Registered: ‎08-18-2010
My Device: Tour 9630

Re: Sprint update to .983 and contacts issue... possibly MIQ from BestBuy

That is correct! Cannot do anything, not call, not anything!

You think you have an idea?