10-28-2012 10:37 PM
I do not use Hotmail and so I do not understand why I need to create a new data store. Furthermore, I do not know how to create this data store. Any body know how to get me by this problem. It started when I downloaded the latest update as directed.
11-02-2012 02:23 PM
Welcome to the Support Community!
Do you have a Connector add-in included in your Microsoft® Outlook®? Has your Microsoft® Outlook® already been setup for use and is it using a PST file? The BlackBerry® Desktop Software requires a PST file to synchronize with.
This KB article provides more information on this error message. "A Hotmail connector error appears when attempting to synchronize with Microsoft Outlook using the BlackBerry Desktop Software" http://bbry.lv/YxeiXl
Hope this helps.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Solution? for posts that have solved your issue(s)!