05-22-2012 10:15 AM
Welcome to the BlackBerry Support Community.
Perform a reload or upgrade the BlackBerry® Device Software to address the restarting issue you are experiencing on your BlackBerry® Tour™ 9630 smartphone. For more information on this procedure see the following article:
How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901
We hope this helps.
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