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BlackBerry® Tour™

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ifeanyitrail
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ifeanyitrail
Posts: 1
Registered: ‎05-16-2012
My Carrier: airtel-nigeria

TOUR RESTARTING SUDDENLY

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‎05-17-2012 02:28 AM

Pls help,my tour keeps restarting when I try to multi-task. I'm using os 5.0.0.1078 I'll appreciate any contribution to solve this problem.
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FozzieBear
Posts: 2,030
Registered: ‎07-13-2009

Re: TOUR RESTARTING SUDDENLY

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‎05-22-2012 10:15 AM

Hello ifeanyitrail,

Welcome to the BlackBerry Support Community.

 

Perform a reload or upgrade the BlackBerry® Device Software to address the restarting issue you are experiencing on your BlackBerry® Tour™ 9630 smartphone. For more information on this procedure see the following article:

How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901

We hope this helps.

Thank you.


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