I topped my bbm up yesterday the date being 8/3/13 and usually it takes 5 minutes top but it is still not working 2day so if anyone has a clue when it will be back I will be most greatfull by the way my blackberry is a 8520
All of your services, billing, etc. are handled by your mobile service provider (Vodafone, according to your profile here), so you need to ring them up to ask them about this situation.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.