03-07-2010 11:41 AM
My wife and I both got BB Tours on Feb 12. Two weeks later, the battery in her Tour began acting up. After a full charge, it would only last for 5 1/2 hours and would be completely discharged. I checked all the normal suggestions, Bluetooth off, 1XEV vs Global, running apps etc. nothing on her Tours was out of the ordinary.
The battery in my Tour would last for at least 2 days (Global, Bluetooth on, screen brightness 100).
I can't guarantee this will fix the battery problem with all Tours but here's what I did to fix the problem with my wife's Tour.
Her Tour was fully charged at 2am. I disconnected the charger and now 9 1/2 hours later the battery is at 80% capacity. This is after connecting to Facebook at 9:30am and just letting the app run.
Hope this helps someone else.
03-07-2010 06:38 PM
I shutdown Facebook at noon (10 hours after removing from charge) and the battery was at 75 %.
Now, 6:30 pm, the battery is at 70% charge after 16 1/2 hours of being on.
That's definitely better than the 5 1/2 hours it lasted before.
03-12-2010 08:31 PM
Well people, it's been 5 days now since my initial post.
The battery in my wife's phone is still holding its charge and not rapidly draining like before.
It will now last for 2 days on a single charge.
At the time when I took out the battery, SIM card and SD card, I noticed the lower back of the phone was unusually warm.
I now tend to think the SD card was somehow causing the problem because I took the battery out previously and put it back in and it would still drain fast.
The SIM card had been in the phone since day one so I doubt that was the problem.
03-12-2010 08:59 PM
03-14-2010 09:07 AM
Trying this method now, i have the battery charging to full. Hopefully it works because I had a full battery at 2 am and by 7 am I woke up and the phone was shut off and would not turn on due to a dead battery.. insane, I just bout this phone 2 weeks ago!
03-19-2010 09:31 AM
WARNING: Do NOT follow the above instructions. This could cause you to lose all data and have to restore your blackberry. You will still lose very important info and any downloads unless you back your phone up 1st.
03-19-2010 09:59 AM