BlackBerry® Tour™

[SRydin]

I recently upgraded my Desktop Software to 7.0, and when I connected by Tour to sync it has been at the "Preparing sync preview" screen for about 40 minutes with the bar completely green. Is this a glitch with the new 7.0 software?

Thanks!

Steve

[tanzim]

Hi SRydin,

Please avoid posting multiple post of a same message. This is make the forum clean and useful for others.

[SRydin]

I tried deleting after I posted it because I realized someone else was having the same issue, but I couldn't figure out how.

[LSSML]

Have the same problem - anyone know what the fix is?

[SRydin]

There is quite a bit of discussion regarding this issue here: http://bit.ly/zGTOIN

[LSSML]

If my problem is so widespread as it appears whay has there been no response from Blackberry?

How can they not know about it and resolve for customers?

[SRydin]

That is the questions eveyone is asking - I'm afraid BlackBerry may take a subscriber hit because of this issue...