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BlackBerry® Tour™

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New Contributor
Isotope
Posts: 6
Registered: ‎07-15-2012
My Device: BlackBerry Tour 9630
My Carrier: sasktel

Trying to recover a "Nuked" BlackBerry

So here i am again with another probelm of my Tour 9630, before it would randomly shut off for a couple days and turn back on... couple months ago, from there till now, no probelm but now one day out working my phone up and died and from what ive heard its in a "Reboot Loop" where it turns on.. LED Light turns on the hour glass comes on and right at the BlackBerry load stage, it shuts off and reboots again= a loop of reboots until the battery is dead.

 

Im sure many others have the same problem as its usually a software malfunction and the phone is stuck

 

Well there is a solution, which i have tried many times but has failed for my phone so i have come to you experts to help me out,

 

I get through the Apploader and start it up... do all the prodecdures so the computer and lock my phone out of loop, but once i get to the reboot area= http://cdn.crackberry.com/sites/crackberry.com/files/u3/installsteploadjavaapplications.png 

It loades the JVM and then half way through the process it says my phone has lost connection with apploader (SOmething like that) IM sooo mad because ive done the proccess numerous times now.

Please help me, Thanks

Isotope

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JSanders
Posts: 82,865
Likes: 22,671
Solutions: 5,839
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Trying to recover a "Nuked" BlackBerry

Try this instead...

 

  • Start your device in Safe Mode.
  • Go to Options > Advanced > Applications.
  • Delete each third party application from the device, and then try to reboot in normal mode.

 

***********
Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877





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New Contributor
Isotope
Posts: 6
Registered: ‎07-15-2012
My Device: BlackBerry Tour 9630
My Carrier: sasktel

Re: Trying to recover a "Nuked" BlackBerry

Yes but i cant... my phone is in a permanent loop, you cannot do anything else, it loops over agin after it hits the load area of startup for 1 second and turns off again for another loop, i can give you a link to what a "Nuked" BlackBerry is?>

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JSanders
Posts: 82,865
Likes: 22,671
Solutions: 5,839
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Trying to recover a "Nuked" BlackBerry

So you haven't even yet tried "Safe Mode"?

 

I know what "nuked" is.

Do you know what "try it" means?  :smileywink:

 

Won't know until you do.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Contributor
bullgod
Posts: 7
Registered: ‎10-17-2008
My Device: Bold 9000

Re: Trying to recover a "Nuked" BlackBerry

If your blackberry just cycles in a loop and won't start up you can't start it in "safe mode" either.

I have a Tour that does the exact same thing.

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JSanders
Posts: 82,865
Likes: 22,671
Solutions: 5,839
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Trying to recover a "Nuked" BlackBerry

Bullgod, you can't say a process doesn't work,which has worked well for myself and others. It might not have worked for you, but that does not mean it doesn't work for anyone. Thank you!




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.