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New Contributor
hodgsonk
Posts: 3
Registered: ‎12-31-2009
My Device: Tour 9630

Twitter 4.2.0.8 on BB Tour 9630, OS 5.0.0.419

Since upgrading to this version of Twitter, I have been unable to log in.  Each time I reinstall the software, it brings me to the log in page.  When I enter the correct credentials, I see interaction with the server, but never receive an error message or never get the application to open.  It just seems to hang at the credentials page.  I can leave the device for minute or hours, and it never leaves this page on its own.  I need to use the blackberry button to leave this page, so I suspect the credentials never get registered to the device memory. 

 

Once I return to the main BB home screen, If I click on the Twitter icon, absolutely nothing happens.  There is no way to attempt to log in again with this account or with another, because the application does not open.

 

I have tried deleting and reloading, uninstalling and reinstalling, with hard resets between, dowloaded directly or via app world, etc. etc. but have the same problem with each approach.

 

Prior to uploading this version, everything worked fine.  I am able to use the same login ID and password when I log in to Twitter through the browser or through UberSocial, so I know the login ID and password are correct.

Forums Veteran I
gutijose14
Posts: 1,563
Registered: ‎07-01-2013
My Device: Blackberry Q10 (OS 10.2.1.3247)

Re: Twitter 4.2.0.8 on BB Tour 9630, OS 5.0.0.419

Greetings ...

 

Try making a registry cleaning press the alt key + l + l + g+ g record updates and deletes.

Then proceed to uninstall the twitter and re-install it from this link entering from your blackberry device

 

http://www.blackberry.com/twitter

 

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@ gutijose14


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New Contributor
hodgsonk
Posts: 3
Registered: ‎12-31-2009
My Device: Tour 9630

Re: Twitter 4.2.0.8 on BB Tour 9630, OS 5.0.0.419

Thanks for the suggestion.  I assume you mean ALT + LGLG  Did this to delete the logs and Uninstalled Twtter and reinstalled from the link.  Same behavior as previously.

 

Looked at the log and see a few twitter related log entries.  Not sure if they mean anything. 

New Contributor
Vatilz
Posts: 5
Registered: ‎11-01-2013
My Device: Blackberry 9630

Re: Twitter 4.2.0.8 on BB Tour 9630, OS 5.0.0.419

You could try cleariing some memory space. Low memory space could also be the cause