Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Tour™

Reply
Contributor
Mamabear
Posts: 40
Registered: ‎07-27-2008
My Device: Not Specified

Verizon/Tour LED not working.

My LED is no longer blinking at all.  No notifications for anything.  Help!  I hate having the tone go off all the time. 

Contributor
Mamabear
Posts: 40
Registered: ‎07-27-2008
My Device: Not Specified

Re: Verizon/Tour LED not working.

Bump!

Regular Contributor
nfld_sapper
Posts: 90
Registered: ‎12-22-2009
My Device: Z10

Re: Verizon/Tour LED not working.

Have you tried looking under OPTIONS, SCREEN/KEYBOARD?

Contributor
Mamabear
Posts: 40
Registered: ‎07-27-2008
My Device: Not Specified

Re: Verizon/Tour LED not working.

Yes.  It says LED Coverage Indicator "On".

 

I'v also check in my profiles and it is set to "On" as well.

Regular Contributor
nfld_sapper
Posts: 90
Registered: ‎12-22-2009
My Device: Z10

Re: Verizon/Tour LED not working.

Does the light work when you are charging it?

Contributor
Mamabear
Posts: 40
Registered: ‎07-27-2008
My Device: Not Specified

Re: Verizon/Tour LED not working.

Yes.  It's plugged in now charging and it's flashing green

Regular Contributor
nfld_sapper
Posts: 90
Registered: ‎12-22-2009
My Device: Z10

Re: Verizon/Tour LED not working.

Hmmm is it out of bedside mode?

 

Did you install any other software like BB light?

Contributor
Mamabear
Posts: 40
Registered: ‎07-27-2008
My Device: Not Specified

Re: Verizon/Tour LED not working.

It's not in bedside mode.  The only thing I have installed lately is another upgrade to BBmessenger

Forums Advisor II
FA1SGL
Posts: 967
Registered: ‎10-29-2009
My Device: 9550 Storm2/Verizon
My Carrier: Verizon

Re: Verizon/Tour LED not working.

In the Tour's Sounds and Profiles options (having a Storm,  I don't know if the Tour calls it the same, for the Storm is Select a Sound Profile) have you set a profile which is turning off LED Notification?

 

Unless vastly different the screen/keyboard LED setting is for coverage only and not for Notification of messages or calls.

 

I don't generally bother with what the LED settings are, for as a general rule I have my Storm holstered which makes an LED setting problematic anyway.

 

As I have custom profiles for calls and messages, when the phone is on my desk the LED operates as designed.

 

 

Наглый пес! Вы должны быть благодарны мы даем Вам возможность проживать в нашем мире!
BB 9550 Verizon OS 5.0.0.1015 My Storm My Blackberry My Lifeline
If there is a Theme on my Blackberry, Hedone it!
If someone successfully helped you with an issue, say thank you by clicking "kudos" in their post and clicking the star.
Antiquis temporibus, nati tibi similes in rupibus ventosissimis exponebantur ad necem
If your issue has been solved, please mark the post that solved it for you!
New Member
Hitbyatruck
Posts: 1
Registered: ‎02-01-2010
My Device: Tour

Re: Verizon/Tour LED not working.

I just received 6 of these phones. I have activated 2 of them. One of them it works fine and the other the RED LED works only if you you do the "TRY IT". Both phones are setup the exact same way.