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BlackBerry® Tour™

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New Contributor
davidhass
Posts: 3
Registered: ‎09-08-2011
My Device: Blackberry 9630
My Carrier: T-Mobile

Re: Verizon Tour Users: Revert to old OS here.

I have the 9630 (Verizon) unlocked version but I am with T-mobile as you are.  The Verizon blackberry OS does not  have the MMS function.  If I download the OS from T-mobile for a similar device, will that fix the problem and what model of T-mobile phone would have the same compatability?  From your post it sounds like it doesn't matter?  Thanks, Dave

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New Contributor
davidhass
Posts: 3
Registered: ‎09-08-2011
My Device: Blackberry 9630
My Carrier: T-Mobile

Re: Verizon Tour Users: Revert to old OS here.

I am using an unlocked Verizon 9630 on a t-mobile network.  Will I need to unlock it again if I totally wipe it out?

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New Contributor
livingelvis
Posts: 5
Registered: ‎07-30-2012
My Device: BlackBerry 9630
My Carrier: MTN Nigeria

Re: Verizon Tour Users: Revert to old OS here.

My device puts up an error message (uncaught exception ).it ends with time out.since it started I have been unable to make or receive call.my green dial burtton when ever I press it,it remain as it nothing is tourched.I can do every other thing with my device.I use a 9630 in Nigeria .I recently downloaded the latest software.my carrier is MTN.pls what should I do
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New Contributor
livingelvis
Posts: 5
Registered: ‎07-30-2012
My Device: BlackBerry 9630
My Carrier: MTN Nigeria

Re: Verizon Tour Users: Revert to old OS here.

 
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Visitor
Kliphord2002
Posts: 1
Registered: ‎03-10-2013
My Device: BB 9630 tour
My Carrier: Verizon

Re: Verizon Tour Users: Revert to old OS here.

[ Edited ]

I recently received a BB 9630 Tour (verizon) from a friend in the states, and I have been trying to use it here in Ghana,it sometimes gives me the call failed feed back or emergency calls.Its internet is soo terrible.What do I do please.Below is the diagnostic test

Diagnostic Started: Mar 10, 2013 16:05
Diagnostic Completed: Mar 10, 2013 16:05
Device Type: BlackBerry 9630
Application Version: v5.0.0.591
Platform Version: 4.2.0.284
Service Books: RIM_IM,BISClientConfig,PROVISIONING,OTASL,APPWORLD,LbsConfig,BBID,CICAL,KEYNEGO,BrowserConfig,BrowserConfig,BrowserConfig,BrowserConfig,BrowserConfig,IPPP,IPPP,BrowserConfig,WAPPushConfig,BrowserConfig,WPTCP,MMS,BrowserConfig,WPTCP,WPTCP,CMIME,CICAL
Free File Space: 74783529 bytes
Radio Data Activation: No
Signal Level: Unknown
Radio Access: Unknown
Network: Unknown
IP Address: Unknown
ICMP Ping Echo: Abort
BlackBerry Registration: Abort
Connected to BlackBerry: Abort
BlackBerry PIN-PIN: Abort
Server Name: BISE07C07S12
Email Address:

 

Edit: Personal information removed. At no time should you provide any personal information to any other community member. Please review the Community Terms & Conditions and Support Community Guidelines for additional information.

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Hall of Famer II
sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Verizon Tour Users: Revert to old OS here.


Kliphord2002 wrote:
I recently received a BB 9630 Tour (verizon) from a friend in the states, and I have been trying to use it here in Ghana,it sometimes gives me the call failed feed back or emergency calls.Its internet is soo terrible.What do I do please.Below is the diagnostic test

Diagnostic Started: Mar 10, 2013 16:05
Diagnostic Completed: Mar 10, 2013 16:05
PIN: <redacted for privacy>
MSISDN: <redacted for privacy>
Device Type: BlackBerry 9630
Application Version: v5.0.0.591
Platform Version: 4.2.0.284
Service Books: RIM_IM,BISClientConfig,PROVISIONING,OTASL,APPWORLD,LbsConfig,BBID,CICAL,KEYNEGO,BrowserConfig,BrowserConfig,BrowserConfig,BrowserConfig,BrowserConfig,IPPP,IPPP,BrowserConfig,WAPPushConfig,BrowserConfig,WPTCP,MMS,BrowserConfig,WPTCP,WPTCP,CMIME,CICAL
Free File Space: 74783529 bytes
Radio Data Activation: No
Signal Level: Unknown
Radio Access: Unknown
Network: Unknown
IP Address: Unknown
ICMP Ping Echo: Abort
BlackBerry Registration: Abort
Connected to BlackBerry: Abort
BlackBerry PIN-PIN: Abort
<redacted for privacy>

Hi and Welcome to the Community!

Using the BB-specific services is a matter of your carrier providing those to you. And there are some things that must happen for them to do so.

Any BB can be used on any carrier that runs the same radio frequencies that the BB is capable of (and I've no idea if your's are such). But, to bring a BB onto a carrier network that they did not sell to you, there are several hurdles to cross:

1) The carrier must say "yes" to the fact...they own their network and have every right to say what devices will be allowed to connect to it. If they say "no", then that's the end of it.

2) You must be sure that your BB is properly unlocked from it's originally manufactured-for carrier...see this helpful thread for details:

3) You must get all of your voice level services functioning on the carrier, before you even try anything about data

4) You must subscribe, from the carrier, to an adequate data plan to enable the BB-proprietary services you desire

5a) If the carrier directly supports your specific model BB, then you can proceed with registering the BB onto their network, generating the proper Service Book delivery to your BB, and proceeding to function.

5b) But, if the carrier does not directly support your specific model number of BB, then the challenges are much greater as most carrier systems will not deliver, to the BB, the necessary service books to enable the BB-proprietary data services, even if you do subscribe to them.

So, depending on all of that, your BB may or may not ever fully function on that carrier network. It can be quite tricky to accomplish, especially if 5b applies. So take a look at all of that and decide how you wish to proceed. Most folks wind up just buying a new BB if 5b applies.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
smokmatt
Posts: 2
Registered: ‎11-28-2013
My Device: 6930 TOUR
My Carrier: Verizon

Re: Verizon Tour Users: Revert to old OS here.

i have a question.

did that revertion to older version of OS can solve problem with no possibilities to use MMS in verizon phone??

 

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