Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Tour™

Reply
New Contributor
chicksiii
Posts: 2
Registered: ‎09-25-2009

Voicemail Message Indicator

I have recently switched devices on my line.   I went from a storm to a tour, in doing so before the switch my tour was activated on a line before being placed on the line is now.   This device was showing the 'voicemail message indicator'* (regular voicemail), before being switched but was not cleared before the line switch.   I have gone through the motions power cycle, deleting messages, and removing Visual voicemail to try to remove the old voicemail message indicator.  (While trying to del messages I also called left a message and deleted it) Does anyone know of a way to clear this voicemail message indicator without switching back to the old line (One the line is no longer  active and Two when vzw switches lines I get a jacked up bill that month or will be missing services)  Any suggestions would be greatly appreciated.

Tour running 4.7.1.40 on vzw device is not on BES

*Voicemail Message Indicator= message count with little tape icon

Please use plain text.
JSanders
Posts: 80,388
Likes: 22,302
Solutions: 5,744
Registered: ‎04-01-2008
My Carrier: Verizon

Re: Voicemail Message Indicator

well... with OS .40 on the device, it's time to upgrade anyway... you'll like the results.

 

 http://www.blackberryforums.com/general-9600-series-discussion-tour/205309-latest-os-9630-4-7-1-105-...

 

And, that will clear the VM waiting indicator.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
chicksiii
Posts: 2
Registered: ‎09-25-2009

Re: Voicemail Message Indicator

I really wanted to avoid doing this but thank you very much.
Please use plain text.
JSanders
Posts: 80,388
Likes: 22,302
Solutions: 5,744
Registered: ‎04-01-2008
My Carrier: Verizon

Re: Voicemail Message Indicator

I understand your hesitation... but the .53 upgrade will be good for the device.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
Nick_Danger
Posts: 7
Registered: ‎09-24-2009

Re: Voicemail Message Indicator

Any release notes for this latest version of software anywhere?

 

Thanks

Please use plain text.
JSanders
Posts: 80,388
Likes: 22,302
Solutions: 5,744
Registered: ‎04-01-2008
My Carrier: Verizon

Re: Voicemail Message Indicator

Nope. That would be a first.

 

There is some discussion of the changes here:

http://www.blackberryforums.com/general-9600-series-discussion-tour/204667-latest-os-9630-4-7-1-53-a...




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.