Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Tour™

Reply
Contributor
menna19977
Posts: 37
Registered: ‎09-04-2013
My Device: 2013

Re: "An error has occurred attempting to play media" - on youtube

Please , clear cache then it will work back.
at browser click menu button ( this butter is blackberry logo), chose browser option -> Cache Options -Clear cache. then it work
JSanders
Posts: 86,433
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: "An error has occurred attempting to play media" - on youtube


menna19977 wrote:
Please , clear cache then it will work back.
at browser click menu button ( this butter is blackberry logo), chose browser option -> Cache Options -Clear cache. then it work

If actually read this thread, the OP stated the problem is resolved.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
cycu66612
Posts: 1
Registered: ‎10-17-2013
My Device: RDV71UW

Re: "An error has occurred attempting to play media" - on youtube

have you got any idea what might be wrong with my bb i had the same problem but since then i cant play nothing videos on phone as well as on iternet even when im trying to select the sound for call i cant hear people when they call me my bb cant make a noise nothing at all same with the alarm doesn't work what could go wrong ? 

JSanders
Posts: 86,433
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: "An error has occurred attempting to play media" - on youtube


cycu66612 wrote:

have you got any idea what might be wrong with my bb i had the same problem but since then i cant play nothing videos on phone as well as on iternet even when im trying to select the sound for call i cant hear people when they call me my bb cant make a noise nothing at all same with the alarm doesn't work what could go wrong ? 


What model BlackBerry do you have?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
marwahady
Posts: 1
Registered: ‎10-19-2013
My Device: 9700

Re: "An error has occurred attempting to play media" - on youtube

very nice topic and very helpful to me

New Contributor
almesalia
Posts: 3
Registered: ‎09-18-2013
My Device: 9700

Re: "An error has occurred attempting to play media" - on youtube

have you got any idea what might be wrong with my bb i had the same problem but since then i cant play nothing videos on phone as well as on iternet even when im trying to select the sound for call i cant hear people when they call me my bb cant make a noise nothing at all same with the alarm doesn't work what could go wrong ?
New Member
wow_kimay
Posts: 1
Registered: ‎04-09-2014
My Device: Blackberry curve 9360

Re: "An error has occurred attempting to play media" - on youtube

I thought I was the only one, it does not allow me to play music, watch videos on my phone or on youtube, and this isn't the first time. I checked my wifi and its fine because its connected and its allowing me to go on google, hotmail etc. And its not because my phone is new because I had my blackberry for a year now. Might be switching to an iphone because blackberries are so annoying and stressful and buffers through everything. Does anyone know how to solve the error with media, music, youtube and all that on a blackberry???
JSanders
Posts: 86,433
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: "An error has occurred attempting to play media" - on youtube


wow_kimay wrote:
I thought I was the only one, it does not allow me to play music, watch videos on my phone or on youtube, and this isn't the first time. I checked my wifi and its fine because its connected and its allowing me to go on google, hotmail etc. And its not because my phone is new because I had my blackberry for a year now.

Can you play media, music or video, for a file stored on the device... not streaming?

What apps are you using to stream music or videos?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Boobooloofu
Posts: 2
Registered: ‎06-20-2014
My Device: BOLD

Re: "An error has occurred attempting to play media" - on youtube

same here
New Member
Boobooloofu
Posts: 2
Registered: ‎06-20-2014
My Device: BOLD

Re: "An error has occurred attempting to play media" - on youtube

I also tried to do the solution for my black berry bold. Nowhere is there an optimize section. My youtube is also doing the same thing error while playing media. it was fine before