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krofnica
Posts: 1
Registered: ‎04-17-2014
My Device: bold9900
My Carrier: sunrise

reinstall data

i am on vacation and wanted to put in a new sim card to my bb bold9900. after turning on the phone i didn't want to register with my BB ID cause I forgot the passwort, so all my settings and data as numbers, pictures etc was wiped! after that I got a message which said when I log in with my BB ID it will recover all this back. now I got a new password but I couldn't figure out where to login now? I also put back my usual sim card but nothing helped! please give me some infos, I am on vacation and lost all my contact numbers HELP !
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JSanders
Posts: 82,865
Likes: 22,671
Solutions: 5,839
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: reinstall data

Settings > BlackBerryID.

Also check your Settings > BlackBerry Protect and make sure it is logged in and do a restore from there.

 

You will have to use the same BBID as in the past.




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