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New Contributor
mahinkhawaja
Posts: 2
Registered: ‎03-04-2012
My Device: bold 9700

text messages get deleted and no application memory



Hi

 

I have got Blackberry bold 9700. I have had the since June 2010 first year was great but since last year I am facing a lot of problems specially with available space.

 

As it's a business mobile i only have emails and business text messages in it but now all my text messages get deleted after couple of weeks and I have missed out on a lot of important messages. 

 

I am really worried about this, i have 1.7 GB in memory card and all i have is text messages and emails i have now deleted all games and nearly everything but i still my application memory is nearly full

 

 

any one have any idea about this, i have spoken to Orange my service provider and its been a year i have changed 3 phones and had the same issue i have changed settings etc

 

 

Thanks and looking forward to hearing from you soon.

Contributor
yogesh_gowda
Posts: 43
Registered: ‎06-05-2012
My Device: Bold 9700, PlayBook & BlackBerry 10 user

Re: text messages get deleted and no application memory

Did you upgrade your Phone OS from 5.0 to 6.0, if YES then its a issue for the memory space on the device, so its suggested not to upgrade 9700 from OS 5.0 to 6.0

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