02-08-2012 12:45 PM
Hi and welcome to the forums!
The ECL application will require some development experience to implement in your environment. The issue being faced is general relating to Push reception in OS 7 devices so the support document also needs to be general.
If you would like to try implementing the fix or could get support from someone with development experience then I would be happy to assist.
02-08-2012 12:49 PM
I do currently have it deployed in my environment and have done some dev just not alot I really don't care for it but I do have a dev team that can assist. I did start experiencing this when I update to the 9930. If you know when the permanent fix is coming then I could always skip the workaround.