Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® World™ Development

Reply
Trusted Contributor
sabanim
Posts: 103
Registered: ‎03-31-2011
My Device: Curve 9330
My Carrier: Verizon

2 open CR(s) when submitting only 1

Hello

 

For the last week when I submitt an app I get "2 open CR(s)" pending a review.  But I am only submitting 1.

Now I received an email for one of my apps saying that the "files are approved for release".  However when I log into my vendor portal it does not say "Approved" and I have no link to "Post for Sale" .

 

What I do have is now 1 CR(s) "pending approval".  But this has never been the case for my apps in the past.  And yes I am submitting them the same way as before.

 

Any Ideas?

Please use plain text.
Developer
mariagracia32
Posts: 51
Registered: ‎01-24-2011
My Device: 9800
My Carrier: At&t

Re: 2 open CR(s) when submitting only 1

i have the same problem right now but i noticed that the first release says "trial version" and i never set it up as a trial  :Eek:

-----------------------------------------------------------------------------------------------------
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!
Please use plain text.
Trusted Contributor
sabanim
Posts: 103
Registered: ‎03-31-2011
My Device: Curve 9330
My Carrier: Verizon

Re: 2 open CR(s) when submitting only 1

How did you check for the version. I hit the hour glass but it just shows the normal this and says approved. But no way to post it for sale.
Please use plain text.
Developer
QuiteSimple
Posts: 1,452
Registered: ‎11-06-2009
My Device: Torch 9810
My Carrier: WiFi

Re: 2 open CR(s) when submitting only 1

You get one CR ticket for app description and another CR ticket for app files. Usually description is approved before the app files, but in your case probably something went wrond. I'd suggest to use the Vendor support form:

 

https://www.blackberry.com/profile/?eventId=8109



"When you become a level 3 developer, you learn to communicate over the ether. I'm told that level 5 developers are ascend into a higher level of existence beyond the physical realm." gord888 @ crackberry
Please use plain text.
Trusted Contributor
sabanim
Posts: 103
Registered: ‎03-31-2011
My Device: Curve 9330
My Carrier: Verizon

Re: 2 open CR(s) when submitting only 1

Thanks for the link. I just finished filling out the form.
Please use plain text.
New Member
mindwood
Posts: 1
Registered: ‎03-04-2013
My Device: BlackBerry
My Carrier: 9033603611

pending review 2 open CR

my app is pending review 2 open CR

Please use plain text.