dear sammyotte.
it might be more help to all the developers if you put a global message on here
saying why certain peoples apps were denied, rather than private messages.
then everyone could see all the vrious methods of rejection.
when i got a private message from you, i put it on the forum afterwards,
but many might not, if their message solves their problem, whereas if you
put the solutions/reasons on the forum it helps everyone in the same boat.
im living with the situation as is, but surely rim must have to reflect upon treating would
be developers in such a calalier and offhand fashion, seemingly addressing problems
when they get around to it, and killing apps that have been there over a month
with not even an email saying they were denied, let alone one saying why they were denied.
most people on here have obviously been in the business a long time, and built up
the patience needed to work in this sphere, but i think the way rim is acting leaves a lot to be desired.
as it is my major self help apps are out there now, i just have four to go and when they go they go.
but i am still well annoyed at my treatment. and i am retired, pottering along trying just to get a few apps out there
to help addicts of one form or another with self help or humour or both.
if i am hopping mad with the way i have been treated, have a wild guess how livid a lot of the people
on here must be who arent retired, who dont have lots of time, and who are in business and need fast
efficient service to match the massive efforts they have made to surmount the many obstacles rim puts in place to almost DISSUADE input.
to not bother vetting submissions for up to a month, then deny them without an email, then to give no reasons
is not only slack inefficient cavalier and high handed, it to me speaks a little of bad manners, taking your developers for granted, almost an impertinent omnipotent attitude to dealing with well formulated,
well planned, well executed and thought out apps.
people on here sweated blood to get their apps seen and processed and live. then they wait weeks on end
to get any response at all.
the email feedback lines dont reply.
in fact this is the only avenue i have found to actually tak to rim whatsoever, albeit lapse time emails saying why things were rejected up to a week ago.
do you think this is hugely enhancing the reputation and standing of rim??
or do you suppose you are sending droves of developers in the opposite direction??
i cannot understand the logic of a firm that needs apps like there was no tomorrow acting so
sluggishly and unprofessionally towards developers who are striving to do just that, put apps out there
live and kicking.
blackberries are great little machines, you need to get your software and backroom support
up to the same standard.
thanks to sammyotte for at least feeding us something, albeit too little too late.
A developers main attributes are hope, drive, enthusiasm, boundless energy, faith, trust.
you are feeding back to them all: despair, disappointment, dissillusionment, sloth, apathy,
and a total lack of care, attention and encouragement.
you should be giving back to them: efficient processing, quick turnaround, energy, encouragement,
praise, and the occasional thanks to all developers for their hard work, effort, thinking outside the box,
persevereance and sheer get up and go.
without developers like that where are you going to be??
you have masses of very intelligent people from all walks of computing putting in huge amounts
of very ingenious and intricate apps you could never develop in house, as the diverseness would not
be possible all emanating from the same base.
surely you should be trying to make things easier for your would be developers, not treating them like
second class citizens you can keep at arms length and now and then pass one of their apps if the mood takes you.
as you may gather, i am not too happy with the input process; and if im not happy, a retired, 61 year old
who is pretty laid back and calm, imagine what your other developers are feeling like.
i would guess youve lost at least half of the possible developers you could have had who will
have given it all up as a bad job and gone to android/windows 8/amazon/nintendo
im not one to moan, i just thought maybe you ought to get feedback as it really is as i see it, as i feel
its a shame a brand like blackberry is going to go to the wall for the lack of appreciation of its own developers.
malc pugh
rubery
england
