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Developer
BBSJdev
Posts: 5,948
Registered: ‎07-05-2012
My Device: Playbook, Z10 LE, Dev Alpha C
My Carrier: Orange
Accepted Solution

ARGHHH!! New BBW randomises screenshot order

Come on guys before you make changes do some testing!

 

In BlackBerry articles about how to present apps it says to tell a story with your screenshots this is now impossible if you don't present the screenshots in the order placed on the Vendor Portal.

 

Please fix.


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Developer of stokLocker, Sympatico and Super Sentences.
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Developer
pyth
Posts: 462
Registered: ‎01-19-2011
My Device: My Trusty Red Plane
My Carrier: Outer Space

Re: ARGHHH!! New BBW randomises screenshot order

BBSJdev is right, the images ARE in a different order! WTH guys?

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I'm a bird from outer space. But I'm not flappy o.o
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Developer
mmd12
Posts: 112
Registered: ‎03-13-2012
My Device: Playbook, Dev Alpha C, Q10, Z10
My Carrier: T-Mobile

Re: ARGHHH!! New BBW randomises screenshot order

I too am disappointed with the change.

 

I have noticed though, that one of my apps that I updated all of the screenshots after the BB World update is in the order that I wanted.

 

On the other app I have, the screenshots seem randomly displayed.  I went ahead and deleted them all and reloaded in the order I wanted.  Maybe that will work.  It only generated 7 open CRs. :smileyhappy:

 

 

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Developer
BBSJdev
Posts: 5,948
Registered: ‎07-05-2012
My Device: Playbook, Z10 LE, Dev Alpha C
My Carrier: Orange

Re: ARGHHH!! New BBW randomises screenshot order

Okay, can you let us know if it works?


If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
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Developer
mmd12
Posts: 112
Registered: ‎03-13-2012
My Device: Playbook, Dev Alpha C, Q10, Z10
My Carrier: T-Mobile

Re: ARGHHH!! New BBW randomises screenshot order

Update to my attempt to erase screenshots and re-upload.

 

First, when you delete a screenshot, it happens right away, meaning, when I deleted all of my screenshots and re-added them, my app didn't have any screenshots in BB World until the new screenshots were approved (about a day).  I guess that makes sense but not a good idea overall for what I did

 

Second, it didn't help.  The screenshots are still showing up in a seeming random fashion both on the PlayBook and BB10.

 

Oh, well.

 

I liked the change that was made to keep the description after purchasing on BB10 devices (similar to the PlayBook).

 

I don't like the change to how the screenshots are ordered.  Was it a mistake or deliberate?  Hard to believe it was deliberately done this way.

 

I don't like taking away the link to my other apps and putting it into the overflow tab on BB10 devices (three dots to the right at the bottom).  Not everyone is going to think of doing that to see my other apps.

 

 

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Developer
BBSJdev
Posts: 5,948
Registered: ‎07-05-2012
My Device: Playbook, Z10 LE, Dev Alpha C
My Carrier: Orange

Re: ARGHHH!! New BBW randomises screenshot order

Ok, thanks for trying.

 

I will try and enter a JIRA report, hopefully someone from BlackBerry will pick this up and escalate.


If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
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Developer
QuiteSimple
Posts: 1,451
Registered: ‎11-06-2009
My Device: Torch 9810
My Carrier: WiFi

Re: ARGHHH!! New BBW randomises screenshot order


mmd12 wrote:

I don't like taking away the link to my other apps and putting it into the overflow tab on BB10 devices (three dots to the right at the bottom).  Not everyone is going to think of doing that to see my other apps.

 

 


+1

I've spent 5 minutes searching for this option.



"When you become a level 3 developer, you learn to communicate over the ether. I'm told that level 5 developers are ascend into a higher level of existence beyond the physical realm." gord888 @ crackberry
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Developer
BBSJdev
Posts: 5,948
Registered: ‎07-05-2012
My Device: Playbook, Z10 LE, Dev Alpha C
My Carrier: Orange

Re: ARGHHH!! New BBW randomises screenshot order

Okay I've submitted a JIRA report and sent off an email to Vendor Support, should expect it to be fixed in a few months. :smileywink:


If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
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BlackBerry Development Advisor
rhearty
Posts: 290
Registered: ‎03-13-2009
My Device: BlackBerry Z30
My Carrier: RIM

Re: ARGHHH!! New BBW randomises screenshot order

HI all,

 

We're aware of the problem and investigating what recent change may have caused this (random screenshot ordering).

 

This was not an intentional change, and we'll be looking to resolve as quickly as possible. 

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Developer
mmd12
Posts: 112
Registered: ‎03-13-2012
My Device: Playbook, Dev Alpha C, Q10, Z10
My Carrier: T-Mobile

Re: ARGHHH!! New BBW randomises screenshot order

Thanks, Ryan.

 

Much appreciated.

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