03-09-2013 10:39 AM
We have submitted an WebWorks based App. It was very basic and while it worked on the simulator, it probably had an issue with risizing when orientation was changed.
Meanwhile I have completely redesigned the App. I have included more functionality and this time I used BBUI.js and on top of that I locked it to portrait mode. I have tested it on DevAlpha B und DevAlpha C simulators and on DevAlpha Device. No issues and the App does not change rotation.
After I have resubmitted it a week later I have recieved:
If the user changes the orientation from landscape to portrait, they will notice that the screen shifts. Steps to Reproduce: 1. Launch the application in landscape orientation. 2. Tilt the device to portrait orientation. 3. Notice that the screen shifts, but the user can scroll around the application to access all of the text.
That's basically a description of the original issue. So my guess is that the reviewer reviewed the original release once again. And also there isn't much text on the screen, so I don't understand what point 3 is supposed to mean.
And the more funny thing is that I have another app with the same basic UI but different functionality that just got approved.
03-12-2013 02:23 PM - edited 03-12-2013 02:24 PM
There isn't much rhyme or reason to the review process.
In some cases the denials are valid, but highly subjective. And quite often issues that cause denials are accepted for similar apps with the exact same layout.
I suggest maybe contacting someone at Blackberry and make sure they review the correct version, at least. Hopefully someone sees your post here and asks for the ID number, which would be simplest.
The portathons were a great way to provide developer support by Blackberry, but in the process it also seems to have highlighted one major weakness. Their review process seems to need an overhaul, or at least a major tuning up. I expect they outsource testing, but it does seem to be a weak link... greater consistency is needed.
Or perhaps they just took on 'extra help' during the portathons, and not everyone is fully trained yet. Not sure what the issue is.
03-12-2013 05:51 PM
3 weeks ago
Is it your application solved? If not could your please sent your app name, ID, and your vendor name by pm so I can investigate it and come back with the result.