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New Contributor
ws6lou
Posts: 5
Registered: ‎03-11-2013
My Device: Blackberry Playbook
My Carrier: T-Mobile
Accepted Solution

App Generator Log In Issue

So I can complete making the app easily. I uploaded the title and logo and everything and when it takes me to the login, I use my Blackberry vendor email and password and it says they are not recognized. I then say Forgot Password and it doesn't recognize my username. I go back to the home page and click to create a free account and it takes me straight to my blackberry vendor account page where I am already logged in. Am I just stupid? Can someone help me here?

 

Thanks,

 

Lou

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Developer
mishi
Posts: 101
Registered: ‎03-02-2013
My Device: Dev Alpha

Re: App Generator Log In Issue

Can you log in directly from the BlackBerry Vendor Portal main page?

Link: http://appworld.blackberry.com/isvportal

 

I have used the App Generator about a month ago and I had no problem with my Vendor ID. My problem was that the approval process took ages.

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New Contributor
ws6lou
Posts: 5
Registered: ‎03-11-2013
My Device: Blackberry Playbook
My Carrier: T-Mobile

Re: App Generator Log In Issue

yea i can log in fine to that one

this is the one i cant login to. i thought they should be the same credentials though http://www.blackberryappgenerator.com/blackberry/usersignin.jsp

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Developer
mishi
Posts: 101
Registered: ‎03-02-2013
My Device: Dev Alpha

Re: App Generator Log In Issue

No. You need to create a new credential for the App Generator. Although you can use the same Email address (and password) as your Vendor ID.

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New Contributor
ws6lou
Posts: 5
Registered: ‎03-11-2013
My Device: Blackberry Playbook
My Carrier: T-Mobile

Re: App Generator Log In Issue

Oh because when I click create free account now on the homepage of the app generator, it just takes me to my vendor account. Is it something I need to create inside my vendor account? can you give me a link? Thanks for taking the time to help me

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New Contributor
ws6lou
Posts: 5
Registered: ‎03-11-2013
My Device: Blackberry Playbook
My Carrier: T-Mobile

Re: App Generator Log In Issue

Never mind it must have been the browser it let me create an account fine when i used chrome. thanks for the help

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Developer
mishi
Posts: 101
Registered: ‎03-02-2013
My Device: Dev Alpha

Re: App Generator Log In Issue

When I first did it I went to www.blackberryappgenerator.com and started to create the App. After finishing the "Design" stage a "Create Account" popup appiered where I entered the same Email address as my Vendor ID and filled in the other details.

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Developer
mishi
Posts: 101
Registered: ‎03-02-2013
My Device: Dev Alpha

Re: App Generator Log In Issue

Glad it is working now!

 

I also have weird problems with Safari on BlackBerry developer websites so it is advised to use Chrome.

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New Contributor
ws6lou
Posts: 5
Registered: ‎03-11-2013
My Device: Blackberry Playbook
My Carrier: T-Mobile

Re: App Generator Log In Issue

Ok will do thanks mishi!

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