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Contributor
Nolte
Posts: 39
Registered: ‎09-02-2012
My Device: No Longer Using.
Accepted Solution

App World Vendor Portal Account Status Disabled?

I recently registered for the vendor portal and confirmed my e-mail address.

However, when I try to login it says that my account status is disabled.

 

Is there some step I'm misisng?

 

It won't let me sign up under that same e-mail address and resetting the password doesn't seem to remedy the problem.

 

I'd like to be able to publish a Blackberry 10 app soon via this account.

 

Gave up on BlackBerry and delisted all apps.
BlackBerry Development Advisor
Satya_Putra
Posts: 43
Registered: ‎07-17-2012
My Device: BlackBerry Z30

Re: App World Vendor Portal Account Status Disabled?

Hi Nolte,

 

Can you send me your vendor name so I can investigate? please send it via PM.

 

Thank you,

Satya

Contributor
Nolte
Posts: 39
Registered: ‎09-02-2012
My Device: No Longer Using.

Re: App World Vendor Portal Account Status Disabled?

Sent. Thanks!
Gave up on BlackBerry and delisted all apps.
Developer
ignites
Posts: 466
Registered: ‎04-11-2012
My Device: Bold 9900

Re: App World Vendor Portal Account Status Disabled?

you need to send in your documentation which takes a few days for them to ask you then another few days to process...

@RIM this process of waiting needs to be documented clearly somewhere!

Developer for easyDial for BlackBerry Bold & inLink for BlackBerry PlayBook
Find me online via twitter, or on the techfruits.com webpage. Please hit the like button below if what I said helped!
Contributor
Nolte
Posts: 39
Registered: ‎09-02-2012
My Device: No Longer Using.

Re: App World Vendor Portal Account Status Disabled?

I found the instructions in my spam box shortly after my OP. Satya was able to expedite processing of my ID.

Gave up on BlackBerry and delisted all apps.
New Developer
Aniruddha
Posts: 60
Registered: ‎09-23-2011
My Device: Blackberry

Re: App World Vendor Portal Account Status Disabled?

Hello,

 

You are receiving this error because your vendor account is now still pending..

 

use below link and fill the detail documentation which is required.

 

https://www.blackberry.com/profile/?eventId=8109

 

 

They will email you the "request for documentation" email again.

 

 

They require vendors to submit documentation before they can approve accounts

 

"If your issue is solve please click on like".

 

Regards,

Aniruddha

New Contributor
sriramkec
Posts: 5
Registered: ‎09-25-2012
My Device: Blackberry Playbook

Re: App World Vendor Portal Account Status Disabled?

Hi,

I registered in Vendor portal recently...I got a mail after that , asking some document verfication..I sent a scanned copy of my driving license...

Within a few minutes , i got a mail saying VENDOR APPROVED..Then after a few mins, i got a mail saying VENDOR DENIED and saying ,

 

"Mailing Address (Line 1) is incomplete/invalid. Update is needed.

Thank you for your understanding in this matter,"

 

Help me with this ????

BlackBerry Technical Advisor
JordanMc
Posts: 101
Registered: ‎08-16-2010
My Device: Top Secret BlackBerry 10 device

Re: App World Vendor Portal Account Status Disabled?

Hi sriramkec,

PM me your vendor name and I will investigate.
New Contributor
sriramkec
Posts: 5
Registered: ‎09-25-2012
My Device: Blackberry Playbook

Re: App World Vendor Portal Account Status Disabled?

hi Jordan . . My vendor name is sriramkec and mail id is sriramkec@live.com . . .
BlackBerry Technical Advisor
JordanMc
Posts: 101
Registered: ‎08-16-2010
My Device: Top Secret BlackBerry 10 device

Re: App World Vendor Portal Account Status Disabled?

Hello,

 

Your account is now approved again.  Please let me know if you have any other issues.

 

Regards,

 

Jordan