12-07-2012 06:24 PM
On November 24th I submitted an update to the Vendor Portal for an existing Blackbery Playbook application. Then, four days later, I submitted a brand new Blackberry 10 app. The Playbook app update still has a status of "new", but the BB 10 app has already been reviewed. Is that normal? I'm a little concerned that I have mis-understood the update process.
Unfortunately I submitted my app just before the BB 10.0.9.1103 and Webworks 1.0.3 came out (at least just before I got hold of them), so my app turned out incompatible with with the most recent update. Thus my app was denied and the status is "QNX - Waiting on Vendor". I submitted an update the same way as I did with the Playbook app, which created another ticket with the "New" status.
If ticket IDs are of any use, or if I can provide any more information, please let me know. I am really worried that my BB10 update won't get reviewed because the initial release has the "Waiting on vendor" status.
Solved! Go to Solution.
12-19-2012 07:11 PM
Yes, my Playbook app was finally reviewed. I don't know if they have two different teams working on Playbook and BB10, or two different teams working on new vs updated apps. Whatever the case, apps are not reviewed on a first-come-first serve basis.
Also, it can take a while for apps to get through. My average time so far has been around 2 weeks from the time of submitting to the time I can have it in the Blackberry World, assuming it wasn't rejected. Obviously, rejected apps have to be re-submitted and then go through another 2-week review process.