05-23-2013 02:01 AM
I released new version of the application (1.0.1). BB World shows (in text) that it is already available. When I try to download it then it downloads old version 1.0.0.
I also get error report from one user that in app billing returns errorCode #2 (not sure at the moment what it is).
BlackBerry, could your please give us more light how it is possible? And potentially fix it as it is inconsitent behavior.
Solved! Go to Solution.
05-23-2013 08:10 AM
06-05-2013 03:25 PM
06-05-2013 04:10 PM
06-06-2013 03:04 AM
This is more serious problem than BB may think.
Yesterday I released new version of app. I sold about 50 licensed but this error displayed to people 192 times (according flurry). So I lost a lot of money because of this issue.
06-06-2013 08:29 AM
06-06-2013 08:44 AM
06-06-2013 10:11 AM
It sounds like there are 2 separate issues:
1) BlackBerry World is not displaying the correct version of the application
2) The Payment Service is returning errors
For #1, as jtegen pointed out, can be caused by restrictions placed on the release when uploaded to the vendor portal. It can also take about 6 hours for the BlackBerry World cache to clear *after* the app is posted for sale.
For #2, here is a list of the error messages:
This error means that a call is in progress when trying to make another call using the Payment Service APIs. All Payment calls must be done sequentially, simultaneous calls are not supported.
06-06-2013 10:22 AM
Thanks for your reply:
Re 1) AFAIK I have no restrictons on release. Could you please provide some examples what it can be?
Re 2) Thanks for explanation, it could be a clue. I was not aware of meaning of these codes. They are not mentioned in Cascades documentation
It woudl be nice to add link at https://developer.blackberry.com/cascades/referenc
06-06-2013 10:32 AM
For #1 it could be carrier, OS or language restrictions, You can go into the vendor portal to see if any of these exist and also verify the app is posted for sale.
#2, yes, good catch! I have those errors linked in my browser, will let the docs folks know we need referenced added to the Cascades site as well.