03-01-2013 02:52 PM
Thanks for the quick feedback. We do know why the application is failing, but are still investigating to find the cause that gets it into that state.
03-01-2013 03:05 PM
All the feedback I have been getting was same as @jtegen's response.
All users have complained with the following: App was working for a couple of days then it just stopped working. It fails to open, crashes at launch.
03-01-2013 03:09 PM
Thanks again. Have you noticed any common action that occurs between the app working and failing (backup/restore, battery pull, app permissions change, etc...)?
03-01-2013 03:13 PM
03-02-2013 05:28 PM - edited 03-02-2013 05:49 PM
We're looking for as many applications that exhibit this as possible. If you have any that are in BlackBerry World and seeing this issue please post here, in Issue Tracker or private message me (only if you don't want it public).
Thanks in advance for helping us track this down.
03-02-2013 08:33 PM
PLEASE, PLEASE, PLEASE do not launch BB10 in to the US market with this bug in place.
It will cause irreparable damage to BlackBerry and developers.
Could we have some kind of announcement to the users on BlackBerry World there is an issue to prevent the building up of bad reviews.
I believe this is serious enough to warrant it being a warning on a page that is shown whenever a user starts the BlackBerry World app.
Please like this posting if you agree with the above statement and want to show BlackBerry this is of serious concern to us.
03-02-2013 08:55 PM
Please like the above post to show your support for a message from BlackBerry to the User on this issue.
What do you think about suspending the review system while this is being fixed, I can see positives and negatives for it but would be interested in hearing others opinions?
03-03-2013 09:21 AM
If anyone has an application in this state, please do the following and paste the results here, in Issue Tracker or in a private message to me.
The output should look similar to this:
$ getfacl /apps/com.example.BBBBBBrowser.gYABgAFpzn9KfxBTiPc
nNGJW7FQ # file: /apps/com.example.BBBBBBrowser.gYABgAFpzn9KfxBTiPc nNGJW7FQ # owner: apps # group: 10218 user::rwx group::r-x other::r-x
Thanks in advance for helping us resolve this problem. This is a top priority for us to fix.
03-03-2013 10:37 AM - edited 03-03-2013 11:03 AM
App failing: Untappd from BB World.
$ getfacl /apps/Untappd.gYABgM9kKsblfH1Kv5fWNTsvAEE # file: /apps/Untappd.gYABgM9kKsblfH1Kv5fWNTsvAEE # owner: apps # group: 10354 user::rw- group::--- group:10070:r-- mask::r-- other::---
Piano, BB World
$ getfacl /apps/com.wikid.Piano.gYABgAgAL0qbGnJaoTO2ty62L0A # file: /apps/com.wikid.Piano.gYABgAgAL0qbGnJaoTO2ty62L0A # owner: apps # group: 10359 user::rw- group::--- group:10070:r-- mask::r-- other::---
Throw The Knife Free, BB World
gGH3krRjfl2u9vyVAnm8tLE # file: /apps/com.mycompany.throwtheknifeplaybookfree.gYAB gGH3krRjfl2u9vyVAnm8tLE # owner: apps # group: 10363 user::rw- group::--- group:10070:r-- mask::r-- other::--- $
When launching all of these with blackberry-deply command-line tool, this error is shown
Launch Untappd ... Info: Action: Launch Info: Launching Untappd.gYABgM9kKsblfH1Kv5fWNTsvAEE... Error: Error loading application package: Permission denied
The funny/weird thing is - I sideloaded 25 apps/games and none of them is failing.