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BrianMcPeek
Posts: 74
Registered: ‎02-09-2011
My Device: Torch 9850/64GB PlayBook
My Carrier: Verizon

Re: BB10: app not starting, damaged app installation?

Yeah even after adding that export macro to that line it still fails to release application on target. That's the only error message the ide provides. 

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Developer
StevenKader
Posts: 634
Registered: ‎02-03-2010
My Device: Z10 LE
My Carrier: Rogers

Re: BB10: app not starting, damaged app installation?


BrianMcPeek wrote:

Yeah even after adding that export macro to that line it still fails to release application on target. That's the only error message the ide provides. 


I'd be willing to try it out on my system for you if you want (not sure if the app is confidential).  You can private message me if you want help.  


Steven Kader at JaredCo
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Developer
Innovatology
Posts: 1,280
Registered: ‎03-03-2011
My Device: Playbook, Z10, Q10, Z30 with Files & Folders and Orbit of course
My Carrier: Vodafone

Re: BB10: app not starting, damaged app installation?

Could we please keep this thread on topic?

Files & Folders, the unified file & cloud manager for PlayBook and BB10 with SkyDrive, SugarSync, Box, Dropbox, Google Drive, Google Docs. Free 3-day trial! - Jon Webb - Innovatology - Utrecht, Netherlands
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Developer
agaripian
Posts: 131
Registered: ‎12-02-2010
My Device: Z10 & Dev Alpha C
My Carrier: T

Re: BB10: app not starting, damaged app installation?

[ Edited ]

MSohm wrote:

If you have other users concerned about loss of data they can perform a backup of the application data using BlackBerry Link, and restore afterwards.

 

We're still working on tracking this issue down.  Teams are working through the weekend on it.  This is on our "must fix before US launch" list and one of our highest priority tasks right now.

 

Apologies again for the stress this is causing all of you.  We want to get this one fixed as quickly as you do.


MSOHM & Team,

 

Have you guys identified the root cause of the issue?

 

US Launch is arround the corner AT&T March 22nd and Verizon March 28th... Will the fix be on the OS that ships with the phones? Has the fix even been implemented yet? I am still getting emails/reviews stating the app stopped working and wont launch.

 

I am thinking of adding a disclaimer to my app details on app world and  adding a link to this forum post... Really frustrated at this point.

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Developer of Stocks for Blackberry 10
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Developer
borceg
Posts: 670
Registered: ‎03-21-2012
My Device: BlackBerry PlayBook 16GB
My Carrier: Vip

Re: BB10: app not starting, damaged app installation?

Just want to confirm that this issue is present in OS version 10.0.10.648 running on Dev Alpha B and retail Z10 (STL100-1, OMAP cpu).
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Developer
BBSJdev
Posts: 5,948
Registered: ‎07-05-2012
My Device: Playbook, Z10 LE, Dev Alpha C
My Carrier: Orange

Re: BB10: app not starting, damaged app installation?

[ Edited ]

@agaripan, that's what I did a few weeks back, have a look at the stokLocker description to see the disclaimer I put.

It seems to work as I've had emails but I'm still concerned potential buyers will see it and think 'yeah right!, not buying that app it obviously has problems.'

 

Hopefully now I have finally got B4BB approval customers will see it and believe it really is the OS.

 

That being said, I really can't wait until this is fixed and I can remove it all together.

 


If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
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Administrator
MSohm
Posts: 14,241
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: BB10: app not starting, damaged app installation?

Yes, this will be fixed for the US launch.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
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Developer
BBSJdev
Posts: 5,948
Registered: ‎07-05-2012
My Device: Playbook, Z10 LE, Dev Alpha C
My Carrier: Orange

Re: BB10: app not starting, damaged app installation?

Mark, Thanks for letting us know, it's appreciated.

 


If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
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Developer
StevenKader
Posts: 634
Registered: ‎02-03-2010
My Device: Z10 LE
My Carrier: Rogers

Re: BB10: app not starting, damaged app installation?

Mark, thanks for update. How will an update be pushed to all current users? Will it he to wait for carrier approval? Will the system nag the user on device to install. Concern is that many users never get these updates which means these types of problems will continue for a long time.

Steven Kader at JaredCo
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Administrator
MSohm
Posts: 14,241
Registered: ‎07-09-2008
My Device: BlackBerry Z30, BlackBerry PlayBook
My Carrier: Bell

Re: BB10: app not starting, damaged app installation?

The fix will arrive as an OS update.  I can't comment on the other questions right now.

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
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