02-08-2013 12:18 AM
There seems to be an issue installing apps on Z10 with retail firmware. We've had a few complaints stating that the app doesn't start, the splash screen isn't displayed, or exits during splash screen. Removing and reinstalling the app from BBW seems to fix the problem.
Of course it could be a bug in our app which doesn't occur after a fresh install (e.g. a bug loading settings), but as the splash screen doesn't even show for some users, my first avenue of investigation would be a damaged install...
Any similar experiences?
02-09-2013 08:58 AM
I've seen similar behavior when installing Android apps (although your is not an Android one), especially Android apps that require some permissions. IMO the permissions screen (which is pushed by the OS) interferes in some cases with the app UI.
02-15-2013 10:24 AM
02-19-2013 09:34 PM
Heard back from one of my contacts at BB:
"Apparently a known issue, a result of a bug in the OS (not so much BlackBerry World). Next release of the OS should properly handle this scenario."
02-20-2013 02:44 AM
02-20-2013 08:21 AM
02-20-2013 11:48 AM
THIS NEEDS TO BE FIXED ASAP!
All my customers are sending me hate mail and telling my application is **bleep** due to this issue.
Blackberry forum moderators please respond to this thread. Indicating the issue will be resolved in the next update. And please let us know if there are any work arround or fixes I can add to my application.