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New Contributor
Posts: 9
Registered: ‎02-02-2013
My Device: z10, Playbook

Re: BB10: app not starting, damaged app installation?

Have seen an update to BB10 is now available - any news or feedback on how well this issue is resolved?
Developer
Posts: 133
Registered: ‎12-02-2010
My Device: Z10 & Dev Alpha C

Re: BB10: app not starting, damaged app installation?

I was thinking of pulling my app too! This is ridiculous. No one from BlackBerry is even responding.
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Developer of Stocks for Blackberry 10
Developer
Posts: 671
Registered: ‎03-21-2012
My Device: BlackBerry PlayBook 16GB

Re: BB10: app not starting, damaged app installation?

[ Edited ]

Same happens to me on almost every app, as a dev and app user. OS bug

Developer
Posts: 6,541
Registered: ‎10-27-2010
My Device: HTC One, PlayBook, LE Z10, DE Q10

Re: BB10: app not starting, damaged app installation?

I have not seen an OS update on my Z10 yet, but I read on CB that some Dev Alphas are getting updates.
BlackBerry Development Advisor
Posts: 15,021
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: BB10: app not starting, damaged app installation?

We are aware of and have fixed an issue that triggered this behaviour.  But we'd like to confirm that there aren't any other causes for this problem.  

 

If you do see this and/or are able to reprodce the problem, please capture logs, submit to Issue Tracker and provide a link to the issue in this thread.  Instructions to capture logs are in the article below.

 

Debug on the device with console.log(...)

 

 

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Developer
Posts: 133
Registered: ‎12-02-2010
My Device: Z10 & Dev Alpha C

Re: BB10: app not starting, damaged app installation?

Msohm- How was the issue fixed? Users report the app is working first couple of days then they state the app stops working. I can't reproduce this on the dev alpha A. What fixed was applied? Did all Z10 phones get the update or fix? Is this a manual or automatic update/fix? What was the issue to begin with?
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Developer of Stocks for Blackberry 10
BlackBerry Development Advisor
Posts: 15,021
Registered: ‎07-09-2008
My Device: BlackBerry Passport

Re: BB10: app not starting, damaged app installation?

I don't believe the fix has been released publicy yet.  Those who have affected apps, please list which type of app it is (Native, WebWorks, AIR or Android).

Mark Sohm
BlackBerry Development Advisor

Please refrain from posting new questions in solved threads.
Problem solved? Click the Accept As Solution button.
Found a bug? Report it using Issue Tracker
Developer
Posts: 133
Registered: ‎12-02-2010
My Device: Z10 & Dev Alpha C

Re: BB10: app not starting, damaged app installation?

Air - App : Stocks Blackberry 10

Do you know when it will be released? Is it an OS update?
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Developer of Stocks for Blackberry 10
Developer
Posts: 6,541
Registered: ‎10-27-2010
My Device: HTC One, PlayBook, LE Z10, DE Q10

Re: BB10: app not starting, damaged app installation?

AIR for me.
Developer
Posts: 671
Registered: ‎03-21-2012
My Device: BlackBerry PlayBook 16GB

Re: BB10: app not starting, damaged app installation?

Native