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Contributor
Posts: 14
Registered: ‎02-25-2011
My Device: Z10
Accepted Solution

BUG ON REVIEWS APPWORLD, 6 STARS RATING?, REVIEW RATING TRY LOAD "star-67.gif"

Hello, i have a review that it doesnt appear the image of stars and it goes the complete rating goes to zero.

I see my other reviews and when is the best review it loads a image "star-10.gif".

In other when they are only 4 stars fill, it loads "star-8.gif"

 

the review that doesnt load the rating, i see in properties that it want to load a "star-67.gif", this is why i have the rating in 0 in my app.

 

i send multiple forms to appworld support wihout answer..

 

In appworld when u see an app, it show 5 stars rating.. but in my app, i see more than 5!! this all u can see in appworld...

 

my app name is:   myklls

 

I contact with the client that upload that review, and it told me that when he was uploading the review, the browser crash, and thats why it appear like that, the review is awesome, but rating is wrong..

 

please appworld fix this !

BlackBerry Development Advisor
Posts: 309
Registered: ‎03-13-2009
My Device: BlackBerry Z30

Re: BUG ON REVIEWS APPWORLD, 6 STARS RATING?, REVIEW RATING TRY LOAD "star-67.gif"

Hi shenjo,

 

I can see the same thing on my side.  We're looking into how this even happened.

 

 

Contributor
Posts: 14
Registered: ‎02-25-2011
My Device: Z10

Re: BUG ON REVIEWS APPWORLD, 6 STARS RATING?, REVIEW RATING TRY LOAD "star-67.gif"

wow, that was a quick answer, if i know that i didnt spend time on filling that forms.. thxs, hope u can fix it.
Developer
Posts: 1,178
Registered: ‎02-19-2009
My Device: Not Specified

Re: BUG ON REVIEWS APPWORLD, 6 STARS RATING?, REVIEW RATING TRY LOAD "star-67.gif"

do you see this problem only from your phone using the app world client or also on the app world website?

Contributor
Posts: 14
Registered: ‎02-25-2011
My Device: Z10

Re: BUG ON REVIEWS APPWORLD, 6 STARS RATING?, REVIEW RATING TRY LOAD "star-67.gif"

Hello: In the appworld mobile, there is the problem 6 stars rating in app(right now i think they are resolving the issue, because it shows unrated), on reviews the one that is "star-67.gif" it shown like a "star-1.gif" In the appworld pc, the rating is in 0, and on the review it doesnt load nothing ("star-67.gif")
Contributor
Posts: 14
Registered: ‎02-25-2011
My Device: Z10

Re: BUG ON REVIEWS APPWORLD, 6 STARS RATING?, REVIEW RATING TRY LOAD "star-67.gif"

Please help anyone!!

 

i have a poor rating because a bug, my sales are going down.. pease help..

Developer
Posts: 193
Registered: ‎02-27-2009
My Device: Not Specified

Re: BUG ON REVIEWS APPWORLD, 6 STARS RATING?, REVIEW RATING TRY LOAD "star-67.gif"

Can't you just deny the review? At least the 0 star review won't appear in the reviews.

Contributor
Posts: 14
Registered: ‎02-25-2011
My Device: Z10

Re: BUG ON REVIEWS APPWORLD, 6 STARS RATING?, REVIEW RATING TRY LOAD "star-67.gif"

the problem is that the review is great! and the rating was great, only because the browser crash when uploading, appworld think that the review is -67..

 

if the review were 0, my general rating was better, but how can i accept a rating -67!! ?

 

this is a bug please fix it..

BlackBerry Development Advisor
Posts: 309
Registered: ‎03-13-2009
My Device: BlackBerry Z30

Re: BUG ON REVIEWS APPWORLD, 6 STARS RATING?, REVIEW RATING TRY LOAD "star-67.gif"

This should now be fixed - denied reviews no longer apply to the overall rating of an application, so I've gone ahead and Denied the -67 review.

 

 

Developer
Posts: 1,178
Registered: ‎02-19-2009
My Device: Not Specified

Re: BUG ON REVIEWS APPWORLD, 6 STARS RATING?, REVIEW RATING TRY LOAD "star-67.gif"

[ Edited ]

On my apps the denied reviews still affect the overall rating.


EDIT: This is true only in the vendor portal, not in the app world.