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Contributor
Posts: 13
Registered: ‎07-03-2014
My Device: Z10
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Bango Earnings Report???

I earned over 3000$ in 2 month May and Jun, but received 2 Report from Bango notice i have 102$ in May and 65$ in Jun. (My english very bad, sorry.)

in Blackberry Bango

 

Bango send report to mail

 

who can explain to me, please? hixhix

Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30

Re: Bango Earnings Report???

Have you tried contacting Bango for an explanation?


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Developer of stokLocker, Sympatico and Super Sentences.
Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30

Re: Bango Earnings Report???

[ Edited ]

The $100 range seems more in line with previous months (within a factor of ~10), what does your Vendor Portal report say?

 

Are you expecting an increase by a factor of a ~300, seems unlikely based on previous months.


If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
Contributor
Posts: 13
Registered: ‎07-03-2014
My Device: Z10

Re: Bango Earnings Report???

i don't understand, why Indicative Earnings Report difference Revenue Report. In Indicative Earnings Report that Bango send to me, i earned 102$ (May) and 65$(June). But in the Revenue Report of Blackberry.bango.com or Blackberry Vendor Portal, i earned over 3000$ (May+June)

 

What is Indicative Earnings Report? What is Revenue Report? and  What is Earnings summary in Bango Portal :smileysad: hixhix

Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30

Re: Bango Earnings Report???

I think you'll find it's a bug somewhere in Bango's reporting system, if not then congrats on an incredibly selling app.

Did you contact them as I suggested?

If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30

Re: Bango Earnings Report???

Did you also correlate the downloads with the Vendor report as s I also suggested?

If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
Contributor
Posts: 13
Registered: ‎07-03-2014
My Device: Z10

Re: Bango Earnings Report???

i downloaded the report from Blackberry Vendor, and it over 3000$ as Revenue Report in Bango.

I contact to Bango Support, they reply me that 

 

"The reason why you are seeing differences in the amounts being reported on the Blackberry portal and your final settlement invoice us due to delays payments from the Indonesian operators. 
Id like to point you to our knowledge base article on delayed payment sourceshttp://support.bango.com/entries/46915868-Why-have-I-not-been-paid-earnings-for-certain-operators-"

 

 

Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30

Re: Bango Earnings Report???

Congrats on that what''s your app BTW?

If you've been helped click on Like Button, if you've been saved buy the app. :smileyhappy:

Developer of stokLocker, Sympatico and Super Sentences.
Developer
Posts: 33
Registered: ‎01-08-2013
My Device: Z10 LE

Re: Bango Earnings Report???

That is mostly due to carrier billing delays, It should reflect shortly in your bango report.