06-07-2013 01:40 PM
@PlayBookDave The transaction being discussed here is when Bango pays you, not when you sell the app. Bango will only pay you when you have minimum of $50 balance with them, the $6 fees would not put you in red.
06-08-2013 10:32 AM - edited 06-08-2013 10:41 AM
1) Postpone the bank transfer fee change for several months (PayPal fee change cannot be avoided AFAIK because of the PayPal terms changes). Why postpone this change? Because:
a) the demographics of BB developers is different: before you had to deal with tens of developers making hundreds of dollars, now is the opposite: hundred of developers making tens of dollars monthly.
@QuiteSimple: These hundreds of developers making tens of dollars per month can not be handled by a percent based fees structure.
At the current 1.8% fees, to recover $10 in bank transfer charges, the average payment amount across all vendors should be $555. For each vendor who just meets the $50 criteria, you need a vendor with $1050 in sales to balance. However as you said, the number of vendors earning $50 are ten or hundred times more than vendors earning $1000 thus bringing down the average payment size.
Let us assume that there are 1000 developers with an average payout per month of $100. The total payout is $100k and if the bank charges a fixed $10 fees per transfer, bango needs to spend $10000 on wire transfer fees.
If it were to recover this fixed cost as a percentage of the payment, Bango would need to deduct a whopping 10% from all payments as transaction charges.
Clearly if they start charging 10%, there would be a riot and the vendors earning high amounts would switch back to PayPal and the average payment size will drop again and Bango would have to increase the percent again and so on till it reaches 20%.
So in my opinion, the fixed fees for wire payments is the only viable soltion.
To make the fees less painful for developers, Bango should allow them to change the minimum payment threshold so that they can save on the charges. Mobihand allowed this too.
06-09-2013 04:34 PM
Who cares what fees PayPal (or the banks) are charging to Bango? ALl I want is for Bango to stop charging fees to me. Give me that full 70% that we have agreed upon, and not a cent less.
06-16-2013 12:28 PM
I'm Richard from Bango. Just wanted to confirm that we've noted down these suggestions/requests as of Friday, and they have been put forward for review over the next week or so. We'll report back our views. Note that any action resulting from these suggestions needs to be agreed at our end, agreed by BlackBerry, then implemented, so there won't be any immediate changes.
If anyone would like an update at any time they can contact me at firstname.lastname@example.org - And our support remains contactable at email@example.com
06-16-2013 12:55 PM
I'm Richard from Bango. Note that any action resulting from these suggestions needs to be agreed at our end, agreed by BlackBerry, then implemented, so there won't be any immediate changes.
So presumably BlackBerry agreed when you decided to change towards charging developers $72 per year?
06-25-2013 12:59 PM
This is Richard from Bango again. I promised to report back on the results of internal discussions on developers concerns expressed here. The main two concerns were about the introduction of the $6 fee, and the lack of flexibility on pay out - So that it might be possible to be paid $50, therefore lose a relatively high percentage of your revenue.
We previously noted that our decision is to pass on the fees we incur - This decision hasn't changed.
In relation to flexibility on pay out level, we have good news. It's generally agreed that this is a good idea. This functionality has been added into an existing development project - though there is no fixed live date at this point. Our support blog post on the subject is here: http://bangoserviceblog.wordpress.com/2013/06/25/c
Any questions, post them here, or mail me at firstname.lastname@example.org
06-29-2013 01:21 PM