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Contributor
samdonly1
Posts: 28
Registered: ‎11-17-2012
My Device: -
Accepted Solution

Blackberry vendor account is disabled

I had created my vendor account few months back but I didn't used it then, now I want to access it but whenever I login an error appears saying that the vendor account is disabled.

Please help I want to access my account.

 

Thanks in advance

Developer
QuiteSimple
Posts: 1,452
Registered: ‎11-06-2009
My Device: Torch 9810

Re: Blackberry vendor account is disabled

You need to send a proof of identify in order to activate your account.


"When you become a level 3 developer, you learn to communicate over the ether. I'm told that level 5 developers are ascend into a higher level of existence beyond the physical realm." gord888 @ crackberry
Contributor
samdonly1
Posts: 28
Registered: ‎11-17-2012
My Device: -

Re: Blackberry vendor account is disabled

Where do i have to send it?
Developer
QuiteSimple
Posts: 1,452
Registered: ‎11-06-2009
My Device: Torch 9810

Re: Blackberry vendor account is disabled

You should have received an email asking for the proof of identify, check your spam folder. If you can't find it, use the vendor support form
https://www.blackberry.com/profile/?eventId=8109


"When you become a level 3 developer, you learn to communicate over the ether. I'm told that level 5 developers are ascend into a higher level of existence beyond the physical realm." gord888 @ crackberry
Contributor
samdonly1
Posts: 28
Registered: ‎11-17-2012
My Device: -

Re: Blackberry vendor account is disabled

Thank you for your reply, Can i get to know how much time will this process take.
Contributor
misko28
Posts: 10
Registered: ‎03-24-2011
My Device: PlayBook

Re: Blackberry vendor account is disabled

Sorry for interrupting, but I have the same problem. I haven't received an email asking for the proof of identify, but I did contacted vendor support few days ago. Maybe I'm unable to receive emails from BB.

Contributor
samdonly1
Posts: 28
Registered: ‎11-17-2012
My Device: -

Re: Blackberry vendor account is disabled

Check the spam, i had found the mail there.
Contributor
misko28
Posts: 10
Registered: ‎03-24-2011
My Device: PlayBook

Re: Blackberry vendor account is disabled

Nothing there, weird