BlackBerry® World™ Development

[razorek]

I have a problem with my account details in the vendor portal.

I have successfully entered my vendor name, legal status, street address, City, Country, but i cannot set the State/Province because the field is greyed-out.

It is a big problem, because the system won't let me go to any other tab like Payment Info or Terms and Conditions.

I have my product ready and want to post it on AppWorld but since I cannot setup all the details I'm stuck.

Any help would be greatly appreciated.

[razorek]

Ok, I've managed to complete my account details. I've switched my country to Germany and entered a state, saved, and then revert to my original country. State and provice is still marked as required and is greyed out, but the system let me to save without it.

[rhearty]

Hi razorek,

Can you supply me with the original Country you were trying to choose that showed no 'State/Province'?

I'd like to resolve this on our end so the next Developer from your region does not run into similar problems.

[razorek]

Sure, it's Poland.

But I've just logged in to my vendor account and noticed that remarkably the state/province field is available and is mandatory (the system won't let me go to another tab without maing a selection).

I've successfuly selected my state.

I wasn't the only one. Yesterday my Polish collegues also had the state/privince greyed out and not required.

So... someone at RIM has propably made an update ?

Thank you for your interest,

Maciej

[rhearty]

No problem.  

Our team received a detailed support ticket from yourself as well regarding this problem.  We then added the missing states for Poland.

Thanks again for bringing this to our attention.

[razorek]

I'm really happy with RIM's support

Thanks.

[vincentkuri]

RIM support is the best Really proud of it

[dharmesh88]

I am also having the same problem (state tab is grey), but I managed to register my account.

Country: India