BlackBerry® World™ Development

[JollySnaps]

I'm not sure this is the right place to ask this but I have been instructed to come here so here I am.

I am having difficulty reproducing the fault described relating to ticket 701513.

Can I have some more details or ideally screen shots to help me identify what you are referring to as I am unable to recreate the fault as described.

"I am testing your app on the BlackBerry PlayBook (OS version 2.1.0.1088) and BlackBerry Dev Alpha (OS version 10.0.9.1103), when I open the app, I can not play the game properly because its too big on the screen and the screen is unlock."

Neither I nor anyone else I have asked have been able to recreate this fault on either a BlackBerry PlayBook with the latest OS version installed or the BlackBerry Dev Alpha Virtual Machine.

Thanks in advance.

[rhearty]

Hi JollySnaps,

Thanks for contacting us.  I have re-tested the application on both a PlayBook and a Dev Alpha and was unable to reproduce what the original tester was seeing. 

I've pushed the application through to Approved.

[JollySnaps]

Hi Could you have a look at these as well.

'Frigiliana 588 Piece Jigsaw Puzzle' (ticket 701496)

'Atlanta 1035 Piece Jigsaw Puzzle' (ticket 701488)

'Forest 100 piece Jigsaw puzzle' (ticket 701491)

'Moro beach 81 Piece Puzzle' (ticket 701511)

Thanks

[borceg]

Should I open new thread for same error ? Mine is release '1.11' from product 'Pocket Island' (ticket 711689) "I am testing your app on the BlackBerry Dev Alpha device (OS version 10.0.9.1675). The app does not work properly as it is just showing a black blank screen with the app title on top left of the scree. There is also an instruction "Expand for instruction & setting" but it can't be clicked/tapped." but I tested it on Ripple and it needs few seconds to initialize and that is why first it displays blank screen.

[rhearty · Accepted solution]

These other 4 look fine as well.

I've moved them through.

[rhearty]

Hi borceg,

I tested the app on BB10 device, and it crashes about 5 seconds after clicking 'Start'.  The application doesn't even run unfortunately.

[JollySnaps]

Many Thanks

[borceg]

Thanks. I'll look about this issue.