09-24-2013 11:04 PM
Sorry if I missed this in the BB World documentation or the forums (I tried a few searches but didn't expect to come up w/good search terms for this issue anyway):
I think the answer is "no", but Is there a way to coordinate the updating of app graphics in BB World with the actual go-live date of a new version of an existing app? If not, shouldn't there be? If you do a major update to app graphics and/or functionality and these two events are not synced up, it could confuse users, who naturally will expect the actual app to look like the screenshots.
09-25-2013 08:55 AM - edited 09-25-2013 08:56 AM
Unfortunately the answer is NO, although we all have been crying for such functionality for ages.
What I usually do: I wait for release approval and after that I upload the new images/change the description. IMHO it is less harm doing this, user may be only pleasantly surprised
09-25-2013 09:00 AM
09-25-2013 09:23 AM
Another step I've taken is a multi-stage "transaction" type of thing. Update the description with some extra info clearly marked "coming soon in next update" or whatever. Then submit and wait for the approval. Then update description to remove the "coming soon" part and by the time they approve that, the approved app will already have propagated through the system and be what they're downloading.
That's a decent workaround for the text description. Maybe for graphics we could make alternate versions of screenshots/app icons for the next update, stamped with a "Coming in release x.y.z" piece of diagonally oriented text, then swap out the alternate screenshots once the new version goes live.
09-25-2013 09:35 AM
09-25-2013 10:30 AM
Let me echo what QuiteSimple and peter9477 wrote.
Additionally, when adding and deleting screenshots, my experience has been that the deletions occur immediately and the additions require approval that takes time. I recently replaced all of the screenshots on one of my apps and this resulted in no screenshots on BBWorld for a day. Just something to keep in mind as you work around the problem.