Hello,
There are no channels for end users to contact RIM directly for such things. Developers have a dedicated Vendor Portal through which they can work directly with RIM...if you are a RIM-approved developer, then you should follow that route. You also should be contacting directly the developer of the app who pushed it through AppWorld...their contact information is on the same AW catalog page that you linked in your post.
If you are unsuccessful with either of the above, then your recourse would be the primary RIM "contact us" pages on their main website, or perhaps even storefrontmanager@rim.com (I honestly don't remember if that email address is valid nor if it is the correct one...that's just coming out of my brain, which is always subject to error!!).
Otherwise, legal means would be your next step, I suppose.
Good luck!
 button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
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Hello again,
I've discovered an update for you...you can report your issue via this link:
I'm not quite sure how the process actually works nor how long you might have to await a reply, but at least this is a portal through which you can report this issue directly to RIM.
Good luck!
| button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. | |||
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