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New Contributor
kokak
Posts: 8
Registered: ‎11-23-2012
My Device: Playbook

Differences between purchases and downloads reports

Hi,

in the last few days, I see huge differences between purchases and downloads for one of my games.

50 downloads for 2 purchases on dec 4th, 52 downloads for 1 purchase on dec 5th for examples.

How this is possible ?

Developer
peter9477
Posts: 6,473
Registered: ‎12-08-2010
My Device: PlayBook, Z10

Re: Differences between purchases and downloads reports

Downloads includes people who uninstall and then reinstall, as well as those who are upgrading from a previous release (when you allow them to do that without repurchasing). Did you just release an update? Is this on a device where there's been an OS update and people may have wiped their device rather than merely upgrade?

Peter Hansen -- (BB10 and dev-related blog posts at http://peterhansen.ca.)
Author of White Noise and Battery Guru for BB10 and for PlayBook | Get more from your battery!
New Contributor
kokak
Posts: 8
Registered: ‎11-23-2012
My Device: Playbook

Re: Differences between purchases and downloads reports

The game update I submitted 3 weeks ago was approved the 4th.

Thanks for the explanation :smileyhappy: