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whenever my client installs the app world application, and try to get list of digital goods, they receive en error "Error getting process ID". They are testing on 9860, OS is 7.0.
That could be the issue. As noted in the following thread (to which you have actually posted) BIS data is required to use the APIs included with the Payment SDK v1.8:
Here both SIMs are without BIS but it works fine on one SIM while not working on the other. While testing the application, most of times we used SIMs without BIS, but it was working fine.
BIS is required to use the new APIs introduced in SDK 1.8 (DigitalGoods.get(), PaymentHistory.get()). Other APIs may work but would require at least a standard data plan or WiFi access to function as well as a version of App World that functions correctly without BIS (a quick test would verify this).
I tried a BIS sim and while retrieving digital goods got error "Could not connect to appworld to verify application origin". My Wifi was turned off. Carrier = Vodaphone India Device = 8520 Os = 5.0.0.1036 app world version = 3.1.2.32
As per your comment it should work with BIS or Wifi but it is not.
The error "Error getting process ID" is generated on OS version 7 or 7.1 only. It works fine on OS v 5. Exact OS version is 7.0.0.296 Platform 5.0.0.496.
