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BlackBerry® World™ Development

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Developer
swap_chau
Posts: 179
Registered: ‎06-15-2011
My Device: Storm 9550

Re: Error getting process ID

[ Edited ]

I upgraded the app world version on 9860 to 3.1.4.25 but getting error (now another one) ""Could not connect to appworld to verify application origin".

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gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10

Re: Error getting process ID

How did you install the application?

What version of App World is running on this device?

Garett
@garettBeuk
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Developer
swap_chau
Posts: 179
Registered: ‎06-15-2011
My Device: Storm 9550

Re: Error getting process ID

On 9860 it is 3.1.4.25 on 8520 it is 3.1.2.32. I installed using without BIS SIM and Wifi on 8520 and using Wifi+BIS in 9860.

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gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10

Re: Error getting process ID

But how was the app instaled? Did you use JavaLoader to load the COD file? Load from the JDE/Eclipse? etc

Garett
@garettBeuk
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Goodbye everybody!
Developer
swap_chau
Posts: 179
Registered: ‎06-15-2011
My Device: Storm 9550

Re: Error getting process ID

no from App world
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gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10

Re: Error getting process ID

This still sounds like a BIS connectivity issue. Can you verify that you have BIS access available? Can you send and receive emails using a BIS account?

 

Can you send and receive BBM messages?

 

All the above should be tested with WiFi disabled.

Garett
@garettBeuk
--
Goodbye everybody!
Developer
swap_chau
Posts: 179
Registered: ‎06-15-2011
My Device: Storm 9550

Re: Error getting process ID

No, I checked connectivity, I can download entire application from app world using BIS only.
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gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10

Re: Error getting process ID

Can you send and receive emails using a BIS email account? And can you send and receive BBM messages?

 

Please test these and confirm they work so we can rule out BIS as an issue.

Garett
@garettBeuk
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Goodbye everybody!
Developer
mapleleafs90
Posts: 374
Registered: ‎02-12-2011
My Device: Bold 9780

Re: Error getting process ID

Also have another problem. Issue is they purchase a digital good in my app - and now when it tries to retrieve their good they get the same Process ID error. If payment API 1.8 doesn't work without BIS then maybe it should be throwing a Purchase error rather than allowing it to go through.

I will issue the customer a refund myself.
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gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10

Re: Error getting process ID


mapleleafs90 wrote:
If payment API 1.8 doesn't work without BIS then maybe it should be throwing a Purchase error rather than allowing it to go through.


This is a bug, not the way it is supposed to function. This has been reported and is in the integration state.

Garett
@garettBeuk
--
Goodbye everybody!