08-19-2013 10:50 AM
Allow me to clarify my question.
With BB Commerce:
Each month around the 16th to the 19th I receive a statement from BB Commerce detailing the sales through them from the prior month. If the total they owe me is greater than around $1.40 I will receive payment shortly thereafter.
With Digital River:
Each month around the 8th I can log on to their website and get an ePen report detailing the sales through them from the prior month. If the total they owe me is greater than around $1.40 I will receive payment around the 25th of the month. They have two pipelines, the US and the Rest of the World.
I don't know. Am I supposed to log into a website (I haven't been able to see where this is done)? Are they supposed to keep me informed of the sales through them on a monthly basis? Do I have to wait until they have $50.00 worth of payments and then I get to reconcile their details against the vendor portal payment report?
08-19-2013 01:40 PM
All of the three (BBCom, DR, Bango) are sending invoices each month. Bango sends it at the beginning of next month (for the previous month), however you will receive your money two months later. Please note that Bango is charging lately like $6 per payment transaction and probably you'll have to wait to pass the $50 limit before you see any money in your account.
08-19-2013 02:16 PM
Thank you, QuiteSimple.
I guess my problem is that I've had a few sales through Bango these past 4 months and I've seen nothing from them. I realize that the total is less than the $50.00 threshold. Are you saying that I should have received a statement from them, or do I need to wait until the $50.00 limit is reached in order to reconcile my sales?
You may not know the answer if your sales are consistently above the $50.00 level each month. Me, I'm just small potatoes.
08-20-2013 01:55 AM
You can ask Bango (email@example.com) about your case, they usually reply fast (1-2 days).
08-21-2013 01:47 PM
As QuiteSimple mentioned, Bango was quick to reply. Following is a copy of what I received. If I'm reading it correctly, I won't see any detail of sales until reaching the $50.00 threshold. Makes keeping track of things and reconciling more difficult. Couple that with not receiving a statement from BBCommerce this month, but still getting paid from them...... um, gee wiz.
"Thanks for your email
You get paid 60 days after the end of the month in which your content is sold - so revenues for content sold in January will be paid at the end of March.
If money earned during the month is less than £50 or $50 or €50 the balance will be carried over to the next month until the minimum payment of £50 or $50 or €50 is reached.
Once we process a payment to you, you will also receive a self billing invoice. This will contain detailed information regarding sales for your package.