BlackBerry® World™ Development

[adwiv]

On web, a simple way to bypass the caching is by appending some random text to query like &a=2323

[meanman]

This isn't a caching issue. I've tried this on different machines/BBs with cleared cache, etc. The issue is that my review count has stayed the same for some reason and has not updated at all in a week. My other apps do not have this problem.

[ignites]

meanman wrote:
This isn't a caching issue. I've tried this on different machines/BBs with cleared cache, etc. The issue is that my review count has stayed the same for some reason and has not updated at all in a week. My other apps do not have this problem.

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I helped the dev check this out via my BB. This seems to be an app world issue. If someone from RIM could look at it for this dev that'd be great!

[rhearty]

Hi meanman,

What's the application name?  I'm curious to compare a few different locations on my end to see what the actual result for '# of reviews' should be.

[meanman]

@Ryan - I've pm'd my app name.

I got a reply from help at blackberry.com support today:

Hello,

Denied reviews do not count towards the total number of reviews you see on App World.

-App World Team

I don't understand why they don't look in to it properly. Here are some stats for you:

- Review count on app world client: 69 (not budged in a week)

- Review count on vendor portal: 135

- No. of denied reviews: probably a handful at most

Thanks

[meanman]

Update: Ryan from the BlackBerry App World team has confirmed this issue and is investigating it.

[meanman · Accepted solution]

Update: This has now been fixed! Big thanks to Ryan @ BlackBerry for following this up.