08-12-2012 04:41 PM
08-12-2012 10:41 PM
This isn't a caching issue. I've tried this on different machines/BBs with cleared cache, etc. The issue is that my review count has stayed the same for some reason and has not updated at all in a week. My other apps do not have this problem.
I helped the dev check this out via my BB. This seems to be an app world issue. If someone from RIM could look at it for this dev that'd be great!
08-13-2012 09:30 AM
08-13-2012 10:25 AM
@Ryan - I've pm'd my app name.
I got a reply from help at blackberry.com support today:
Hello, Denied reviews do not count towards the total number of reviews you see on App World. -App World Team
I don't understand why they don't look in to it properly. Here are some stats for you:
- Review count on app world client: 69 (not budged in a week)
- Review count on vendor portal: 135
- No. of denied reviews: probably a handful at most