08-17-2013 03:49 AM
Few things may happen to sink your sales:
- you got a bad review(s)
- some competitor released an app that is cheaper or better or both
- your app was featured before but it is not anymore featured
- your app was mentioned on a popular blog, and after initial interest there is no downloads
- your app was at the top of the category, but recently another app(s) climbed there
- it is summer and people tend to go on vacation and don't spend money on apps
I don't know if something of the above written applies to you, but if you are more specific about your app (BBOS, PlayBook or BB10), type of app, state of competitions etc. we may be able to narrow the possible reasons.
08-17-2013 09:50 AM
Nothing you listed changed in the last 48 hours. Well, actually, I am not sure about being "featured" -- I don't know how to check that.
This is my app:
08-17-2013 11:13 AM
Hm, complete mystery, I don't see anything unusual. Is the current price ($9,99) your usual app price (I mean you didn't change it by mistake)?
How do you check sales numbers - Vendor portal graph, reports?
08-17-2013 10:08 PM
No, the price's been the same since Day 1.
Yes, using the vendor portal to check sales. In the last 3 days, I had 3 sales. In the 3 days before that, I had 22 sales....
How do I check on the "featured" status?
08-18-2013 10:46 AM
Being featured means that your app is included in the BBWorld carousel. This makes your app visible to the users and of course purchases/downloaded increase (about 200-300%). Usually an app is featured for a week - from Friday to the next Thursday. When featured you will sudden spike in sales for Friday, Saturday and Sunday and then purchase numbers decrease with the time.
Another point to consider is that your app may be featured in different region so you won't notice it on your own device, for example if you live in US, your app could become featured in APAC. In this case (when I see sales spike) I usually check the countries of users (who purchased the app) to find in which region my app was featured.
If you see sales spike for just a day or two, then your app probably was mentioned in a popular blog; in this case I usually google my app name for the last 24 hours to see where it was mentioned (it is useful to read blog comments as feedback).
08-18-2013 11:32 AM
08-18-2013 07:03 PM
Based on my earning since April, when I first released the app, my average sales have been 6-7 day. Hionestly, that's much better than I expected.
Now I sold 4 in 4 days. I am no statistician, but seems statistically significant. There is definetely something going on.
08-19-2013 01:32 PM
I suspect that maybe one of your competitors is featured right now. Thus users looking for that kind of app will see/buy the competitor app and not yours. If I'm correct in my assumption your sales will recover next week. If I'm wrong... well, I'm running out of ideas