10-21-2011 11:38 AM
Hi, I am having trouble submitting my app. I signed up for developer account two months ago and it works fine but when I go to the vendor portal to login it says Invalid username and password but I click forgot password and it send it to my email. Ive also tried signing up for it but it says that my email has already been used. Any help here? Thanks Zoey
10-21-2011 07:59 PM
This page is pretty useful.
"After reviewing the BlackBerry App World Vendor portal Administration Guide and vendor support resources below, if you require further assistance, contact us using the BlackBerry App World vendor support form."
Ahh there it is, if it isnt in the faq or forum then I normally fill out the vendor support form. A ticket will be made and it can take a little bit of time before they email you back. They always sort out my issues.